Dynamic healthcare operations leader with a proven record of stabilizing organizations in crisis, restoring revenue, and building high-performing teams. Skilled in hospital management, crisis management, strategic planning, and regulatory compliance. Known for developing SOPs, staff training, and culture-building initiatives that drive efficiency, accountability, and long-term growth.
Overview
9
9
years of professional experience
Work History
Hospital Director
Pet Vet Care Centers
05.2025 - Current
Assumed leadership during a period of instability, restoring operational structure and stabilizing revenue.
Direct daily hospital operations, including staff management, scheduling, compliance, and financial oversight.
Implement SOPs, staff training programs, and end-of-day reporting to increase efficiency and accountability.
Strengthen team culture through communication initiatives and leadership development, rebuilding trust and retention.
Practice Manager
Florence Endocrine Clinic PLLC
03.2023 - 03.2025
Oversee daily clinic operations, ensuring efficiency in patient services, administrative workflows, and regulatory compliance.
Manage a sizable team, including hiring, training, and onboarding clinical staff, lab staff, middle management, billing, and administrative staff to ensure high performance and adherence to clinic policies.
Supervise financial operations, vendor contracts, and budgeting to optimize resource allocation and reduce operational costs.
Oversee the clinic-wide patient assistance program and prior authorization process, ensuring patients have access to necessary medications while minimizing financial and administrative barriers.
Project Manager
Florence Endocrine Clinic PLLC
03.2023 - 03.2025
Managed the buildout of a new office complex, overseeing budgeting, contractor coordination, and operational planning to ensure a smooth transition.
Led the expansion of clinical services by onboarding a new physician, nurse practitioner, and supporting staff, ensuring seamless integration into practice operations.
Designed and launched the clinic’s Moderately Complex CLIA lab by collaborating with clinical leadership to identify necessary tests that would enhance patient care efficiency and accuracy while ensuring financial viability for the practice.
Oversaw procurement, training, and compliance, leading to a successful COLA certification and proficiency testing approvals.
Senior Benefits Consultant
Citadel Benefits Group
05.2020 - 03.2023
Delivered tailored benefits solutions for businesses by conducting in-depth consultations and presenting customized plans to company leadership, aligning coverage with financial and operational goals.
Led high-impact presentations to executives and business owners, effectively communicating complex insurance options and compliance requirements through persuasive public speaking and negotiation.
Served as the key liaison between management and employees, not only securing executive buy-in but also presenting solutions directly to staff, ensuring company-wide understanding, support, and successful adoption of benefits packages.
Designed benefits strategies that enabled businesses to remain financially stable, offering competitive employee benefits packages that enhanced recruitment and retention while improving overall profitability.
Kansas State Director
Congressional Leadership Fund
07.2017 - 12.2018
Led statewide campaign operations across multiple congressional districts, overseeing field strategy, voter outreach, and coalition building to maximize electoral success.
Staffed fundraising events as needed, contributing to events that raised over $200K in a single night while ensuring full compliance with Super PAC regulations, maintaining strict legal separation from official campaign operations.
Oversaw and executed opposition research and tracking on up to 15 primary candidates across three congressional districts simultaneously, synthesizing large volumes of data into concise, actionable briefings for executive management to inform strategic decision-making and rapid-response efforts.
Developed and executed opposition messaging strategies tailored to individual congressional districts and the state as a whole, ensuring a cohesive, targeted communications approach to counter competitor narratives.
Directed voter contact efforts that resulted in tens of thousands of direct voter interactions, optimizing engagement strategies through data-driven outreach and field operations.
Field Representative
Karen Handle for Congress
04.2017 - 07.2017
Managed voter outreach efforts in assigned regions, coordinating grassroots engagement strategies to maximize voter turnout in the most competitive and most expensive U.S. House race in American history.
Spearheaded volunteer recruitment efforts, significantly growing the campaign’s volunteer base and assisting in hiring additional staff to expand field operations.
Contributed to candidate debate preparation for a prime-time CNN live debate, participating in mock debates and refining key messaging to anticipate and counter opponent attacks.
Received briefings from Capitol Police due to security threats against candidates and staff, adapting campaign operations to ensure safety while maintaining voter engagement.
Suggested and implemented adjustments to canvassing scripts to align with evolving campaign messaging and changing voter concerns.
Collaborated with senior staff to analyze outreach metrics, assess the effectiveness of messaging initiatives, and refine field strategy for maximum impact.
Campaign Manager
Brett Smith for Alabama State House
07.2016 - 04.2017
Managed all aspects of the campaign, including staffing the candidate, overseeing fundraising, crafting messaging, and coordinating voter outreach efforts.
Led grassroots fundraising initiatives, ensuring financial sustainability through small-dollar donations while making strategic budgetary decisions to maximize limited resources.
Developed and executed campaign messaging based on voter data and public interest trends, tailoring policy positions to resonate with key demographics.
Oversaw social media, marketing materials, and event planning to increase the candidate’s visibility, while leveraging open-source intelligence to ensure attendance at critical district events.
Navigated crisis situations, responding to political attacks by coordinating with consultants and stakeholders in a war room setting to develop rapid-response strategies.
Ensured compliance with campaign finance laws, personally handling all financial reporting and ensuring timely and accurate submission of required documentation.
Education
Bachelors of Arts - Political Science - Concentration in National Security & International Relations, Minor in Economics - Concentration in International Monetary Policy
Auburn University
Auburn, Alabama
07.2017
Skills
Political Strategy
Campaign Management
Healthcare Administration & Policy
Crisis Management & Rapid Response
Staff Leadership & Team Development
Budgeting
Financial Oversight & Resource Allocation
Operations management
Staff development
Healthcare administration
Revenue cycle management
Opposition Tracking
Oppositional Research
Public Speaking
Negotiation & Stakeholder Engagement
Strategic Planning
Process Improvement
CLIA Laboratory Planning and Compliance
Crisis management expertise
Affiliations
Board of Directors - Shoals Chamber of Commerce | | Florence, Alabama | Advised on economic development, budgeting, and business policy; partnered with local schools to connect students and graduates with job opportunities.
President/ Chair of the Board - Shoals Young Professionals | | Florence, Alabama | Led networking and mentorship programs to support young professionals; collaborated with businesses and schools to retain regional talent.
Chair - Sheffield Board of Adjustments and Zoning Variances | | Sheffield, Alabama | Oversaw zoning variance hearings as the final decision authority, questioning applicants and interpreting planning board recommendations.
Executive Vice President - Village School Rehabilitation Board | | Sheffield, Alabama | Led fundraising efforts, including organizing ticketed events and assisting with grant writing for federal funding. Worked with local stakeholders to align project goals with community needs, ensuring sustainability and responsible resource management.
EDUCATIONAL AFFILIATIONS
Auburn University Mock Trial Team – Coach & Former Team Member | Trained competitors in legal argumentation and public speaking for regional competitions.
Auburn University Pre-Law Honor Society – Member | Engaged in legal ethics discussions and policy analysis while networking with professionals.
Auburn University Lobby Board – Member | Met monthly with Alabama Governor and state lawmakers, lobbying for increased public university funding.
Auburn University Student Government Association – Chief Justice | Oversaw student judicial matters, ensuring fairness and constitutional compliance.
Auburn University College of Liberal Arts – Ambassador | Represented students, building relationships with donors to highlight the impact of their contributions.
Auburn University Pre-Law Freshman Discovery Course – Teaching Assistant | Led discussions and lectures on legal ethics and evidentiary reasoning for first-year students.
Licenses
Unmanned Aircraft Operations (FEE Part 107)
Timeline
Hospital Director
Pet Vet Care Centers
05.2025 - Current
Practice Manager
Florence Endocrine Clinic PLLC
03.2023 - 03.2025
Project Manager
Florence Endocrine Clinic PLLC
03.2023 - 03.2025
Senior Benefits Consultant
Citadel Benefits Group
05.2020 - 03.2023
Kansas State Director
Congressional Leadership Fund
07.2017 - 12.2018
Field Representative
Karen Handle for Congress
04.2017 - 07.2017
Campaign Manager
Brett Smith for Alabama State House
07.2016 - 04.2017
Bachelors of Arts - Political Science - Concentration in National Security & International Relations, Minor in Economics - Concentration in International Monetary Policy
Veterinary Assistant (Externship & Hired On) at Gilbert Queen Creek Emergency Vet & Pet Urgent CareVeterinary Assistant (Externship & Hired On) at Gilbert Queen Creek Emergency Vet & Pet Urgent Care