Blake Hanners
Ballwin,MO
Summary
Dedicated customer service professional with expertise in compliance, training, and inventory management. Proven ability to educate customers and resolve conflicts effectively.
Overview
11
11
years of professional experience
Work History
Lead/Keyholder
Blue Sage
Valley Park, Missouri
08.2025 - Current
- Assist recreational customers and medical patients in selecting products
- Educating customers on products, accessories, hardware, consumtion methods, and cannabis regulations
- Ensure compliance with all regulations of cannabis and cannabis products
- Assist and train budtenders in standard operating procedures and compliance regulations
- Assist and train receptionists on customer/patient intake
- Open and close store to ensure correct procedures and are followed.
- Managed cash handling and ensured accurate register counts to prevent discrepancies
- Maintain cleanliness of stations and store
- Assist in customer complaints and conflict resolution
- Maintain inventory and stocking of products
- Intake and count deliveries, ensuring compliance with regulations
- Managing day to day sales flow
Cannabis Specialist/Lead
Kind Goods
Manchester, MO
01.2023 - 03.2025
- Assist recreational customers and medical patients in selecting cannabis products
- Educating customers on products, accessories, hardware, consumption methods, and cannabis regulations
- Ensure compliance with all regulations of cannabis and cannabis products
- Assist and train cannabis specialists in standard operating procedures and compliance regulations
- Maintain cleanliness of stations and store
- Maintain inventory and stocking products
- Assist in opening and closing duties
- Evaluate performance of cannabis specialists
On-Site Print Specialist
Marco Technologies LLC
Saint Charles, Missouri
01.2022 - 10.2022
- Proofed customer orders to ensure correct specifications
- Operated high-volume printing equipment to produce quality printed materials
- Managed inventory of printing supplies and materials
- Performed minor repairs on large copiers
- Performed multiple high-volume print jobs simultaneously.
- Produced flyers, brochures, bound books, and mailers
- Performed finishing and packing for delivery to customers
Print Services
Office Depot Inc
Manchester, MO
12.2019 - 07.2021
- Take and complete custom orders
- Small and large scale printing, binding, cutting, and laminating
- Maintaining and cleaning of work stations/machines. Printers, laminator, folding machines, and cutters
- Counting and stocking inventory/deliveries
- Create custom designs for customers. Business cards, banners, posters, bound books, flyers, and stamps
- Completing shipping requests
Sales Associate
Office Depot Inc
Fenton, Missouri
09.2017 - 12.2019
- Assist customers in finding supplies, printers, computers, and chairs
- Complete sales in POS
- Stock and organize products
- Count inventory/deliveries
- Cleaning and maintaining store
Sales Associate
Express Mart
Arnold, MO
07.2015 - 07.2017
- Assist customers in finding product
- Completing sales through POS
- Cleaning and maintaining store
- Check and count inventory/deliveries
Education
Fox High School
Arnold, MOSkills
- Proficient in Word
- Proficient in Elxcel
- Proficient in Photoshop
- Proficient in PowerPoint
- Customer service and retail environments
- Highly proficient with printers/copiers, small and large scale
Timeline
Lead/Keyholder
Blue Sage
08.2025 - Current
Cannabis Specialist/Lead
Kind Goods
01.2023 - 03.2025
On-Site Print Specialist
Marco Technologies LLC
01.2022 - 10.2022
Print Services
Office Depot Inc
12.2019 - 07.2021
Sales Associate
Office Depot Inc
09.2017 - 12.2019
Sales Associate
Express Mart
07.2015 - 07.2017
Fox High School