BLAKE HANSON
WA
Summary
Results-driven Management Generalist with 5+ years of experience in various aspects of human resources and management, including recruitment, employee relations, performance management, and HR compliance.
Experienced ordering specialist with a proven track record of optimizing inventory management, procurement processes, and vendor relationships. Skilled in analyzing demand forecasts, negotiating pricing agreements, and monitoring stock levels to ensure timely order fulfillment. Proficient in utilizing various software systems and tools to streamline ordering procedures and maintain accurate records.
Overview
8
8
years of professional experience
Work History
FOOD AND BEVERAGE MANAGER
The Society Hotel
04.2023 - Current
- Developed and implemented successful strategies to increase overall profitability and revenue generation within the food and beverage department
- Worked closely with vendors to negotiate pricing, monitor product quality, and ensure timely delivery of goods
- Managed payroll deductions, benefits contributions, and tax withholdings in compliance with federal and state regulations
- Trained and mentored staff to ensure exceptional customer service and uphold high standards of food quality and presentation
- Maintained accurate records of orders, invoices, and receipts to track expenses and improve cost efficiency
- Responsible for placing weekly orders for inventory and supplies according to par levels and sales forecast
- Oversaw the training and development of staff, resulting in a 25% decrease in employee turnover.
RESTAURANT MANAGER
Riverside Restaurant
04.2021 - 04.2023
- Lead a team of 20+ staff members in delivering exceptional customer service, resulting in a 20% increase in customer satisfaction ratings within 6 months
- Conducted audits of timesheets, payroll records, and benefits deductions to maintain data accuracy
- Developed and implemented cost-saving strategies that improved overall restaurant profitability by 15% over the course of one year
- Collaborated with the marketing team to create and execute successful promotional events, leading to a 30% increase in revenue.
RESTAURANT SUPERVISOR
Riverside Restaurant
05.2016 - 04.2021
- Led a team of 20+ staff members by setting clear expectations, providing ongoing training, and monitoring performance to ensure exceptional customer service and operational excellence
- Conducted regular meetings to communicate goals, address issues, and gather feedback from staff, fostering a positive work environment and improving employee morale
- Collaborated with the kitchen team to streamline food preparation processes, enhance menu offerings, and maintain food quality standards, resulting in increased customer satisfaction and repeat business.
Education
ASSOCIATES DEGREE IN ARTS -
CSN
Henderson, NV09.2006
Skills
- Organizational
- Detail Oriented
- Time Management
- Cost Control
- Labor Management
- Operations Oversight
- Customer Service
Timeline
FOOD AND BEVERAGE MANAGER
The Society Hotel
04.2023 - Current
RESTAURANT MANAGER
Riverside Restaurant
04.2021 - 04.2023
RESTAURANT SUPERVISOR
Riverside Restaurant
05.2016 - 04.2021
ASSOCIATES DEGREE IN ARTS -
CSN
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