BLAKE HANSON
Rogersville,Tennessee
Summary
Dedicated Criminal Justice major and forensic science minor with a strong understanding of criminal law, rehabilitation strategies, and security protocols. I am seeking a position where I can apply my knowledge of the criminal justice system and agencies, excellent communication skills, and commitment to maintaining safety of the community and critical infrastructure.
Overview
7
7
years of professional experience
Work History
AML Analyst I
AML Rightsource
07.2025 - Current
- As an AML analyst, I investigate unusual transactions, analyze customer and account activity, identify red flags, and assess risk. I document clear mitigations, review supporting data, and ensure compliance with BSA and OFAC standards to help prevent money laundering and protect the financial institution.
Customer Service Representative
Foundever
10.2021 - 12.2024
- I worked in a call center taking inbound calls for customers that have accounts with QuickBooks Online and QuickBooks Desktop. I assisted in technical support for the accounting software. Tasks included helping customers set up inventory, balancing accounts, and collecting payments from the customers. Confidentiality of business information.
Customer Service Agent
Advanced Call Technologies
11.2018 - 03.2021
- I took inbound calls from clients who had issues with their banking accounts or fraudulent issues. I used training from the job to assist in resolving issues as well as critical thinking skills to find issues. I had experience working from home.
Education
Bachelor of Science - Criminal Justice and Criminology
East Tennessee State University
Johnson City, Tennessee05-2025
Skills
- Time Management
- Communication
- Crisis Intervention skills
- Cyber Supply Chain Risk Management Certification
- Cyber Security and Critical Infrastructure Certification
- Critical Infrastructure Protection Certification
- Cyber Essentials Certification
- Cryptocurrency for Law Enforcement Certification
- Microsoft Office
- Critical Thinking
- Insurance claims
Timeline
AML Analyst I
AML Rightsource
07.2025 - Current
Customer Service Representative
Foundever
10.2021 - 12.2024
Customer Service Agent
Advanced Call Technologies
11.2018 - 03.2021
Bachelor of Science - Criminal Justice and Criminology
East Tennessee State University