Blake Harper
Chehalis,WA
Summary
Dynamic professional with extensive experience as a Correctional Officer at Noble County Sheriff’s Office, skilled in conflict resolution and emergency response. Proven ability to enhance safety and reduce contraband incidents through vigilant monitoring and effective decision-making. Committed to fostering positive environments and mentoring others in high-pressure situations.
Excellent customer service skills, ready to talk to customers and make sales. Experience in inventory management to make sure enough products are available before the shift starts and before clocking out.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Noble County Sheriff’s Office
05.2023 - 07.2025
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
Grocery Stocker
Walmart
03.2024 - 04.2025
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Host
Bob Evans Restaurant
06.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate and Customer Service
Walmart
01.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Shenandoah High School
Sarahsville, OH05.2023
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mentorship
- Work detail oversight
- Regulation compliance
- Decision-making
- Problem-solving
- Organizational skills
- Written communication
- Excellent communication
- Multitasking
- Time management
Timeline
Grocery Stocker
Walmart
03.2024 - 04.2025
Host
Bob Evans Restaurant
06.2023 - 08.2023
Correctional Officer
Noble County Sheriff’s Office
05.2023 - 07.2025
Sales Associate and Customer Service
Walmart
01.2021 - 01.2022
High School Diploma -
Shenandoah High School
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