Blake Harrington
Colorado Springs,CO
Summary
I am a motivated; detail-oriented college student with a strong background in technical operations, HVAC systems, and customer service. Proven experience in diagnosing and resolving complex network and mechanical issues, delivering excellent client solutions, and supporting high-impact operations. Seeking a position where I can contribute technical expertise and drive company success.
Overview
6
6
years of professional experience
Work History
Sales Technician - Indoor Air Quality Specialist
Apex Clean Air
06.2024 - 05.2025
- Performed high-quality residential HVAC restoration and IAQ services, improving system performance and air quality for clients.
- Completed intensive sales training and consistently surpassed weekly sales quotas through consultative selling and product knowledge.
- Diagnosed and repaired complex HVAC systems in both residential and commercial settings, ensuring long-term functionality and client satisfaction.
- Delivered tailored indoor air quality solutions—including radon detection—ensuring compliance with health standards and enhancing living conditions.
- Educated homeowners on preventative HVAC maintenance strategies, reducing their long-term repair costs and boosting system lifespan.
- Built and maintained lasting client relationships by delivering transparent communication and responsive problem-solving.
- Developed broad technical expertise through hands-on experience across a wide array of restoration, repair, and IAQ scenarios.
Technical Operations and Network Management
Spectrum
01.2019 - 05.2024
- Spearheaded complex diagnostics and root cause analysis of HFC network outages and impairments, significantly reducing resolution time and service disruption.
- Delivered precise, actionable direction to field technicians, accelerating fault resolution and enhancing customer uptime.
- Directed critical outage bridges during major service disruptions—including large-scale fiber cuts—ensuring rapid coordination and restoration.
- Led the execution of all fiber network change activities, conducting pre/post-service snapshots and E911 validations to guarantee compliance and service continuity.
- Proactively identified scheduling conflicts within HFC operations and collaborated cross-functionally to prevent service overlap or risk.
- Audited and validated technical change documentation, ensuring alignment with operational standards and reducing implementation risk.
- Attained subject matter expertise in HFC architecture and diagnostic platforms, supporting successful resolution of escalated and high-impact service issues.
Education
Associate of Science - Electrical Engineering
Hillsborough Community College
Tampa, FL08-2026
High School Diploma -
Brooks DeBartolo Collegiate Highschool
Tampa, FL06-2016
Skills
- HVAC System Diagnostics & Repair
- Indoor Air Quality (IAQ) Solutions
- HFC Network Troubleshooting
- Fiber Network Change Management
- Client Communication & Sales
- Disaster Recovery Coordination
- Technical Documentation Review
- Root Cause Analysis
- Time & Priority Management
Timeline
Sales Technician - Indoor Air Quality Specialist
Apex Clean Air
06.2024 - 05.2025
Technical Operations and Network Management
Spectrum
01.2019 - 05.2024
Associate of Science - Electrical Engineering
Hillsborough Community College
High School Diploma -
Brooks DeBartolo Collegiate Highschool
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