Summary
Overview
Work History
Education
Skills
Timeline
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Blake Harris

St. George,UT

Summary

Accomplished Bartender/Server with a proven track record at Rib And Chop House, enhancing customer satisfaction through exceptional service and crafting high-quality cocktails. Skilled in liquor, beer, and wine knowledge and renowned for a team player attitude. Boosted repeat business by developing loyal clientele and engaging in friendly conversations, demonstrating both complex problem-solving and memory retention.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Qualified [Desired Position] with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

19
19
years of professional experience

Work History

Bartender/Server

Rib And Chop House
04.2024 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Bartender

Eureka Casino Hotel
01.2006 - 04.2011
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Education

High School Diploma -

Taylorsville High
Salt Lake City, UT
08-2002

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Responsible Alcohol Service
  • Complex Problem-Solving
  • Team player attitude
  • Handling Difficult Customers
  • Memory retention
  • Food Service
  • Alcohol awareness
  • Menu knowledge

Timeline

Bartender/Server

Rib And Chop House
04.2024 - 09.2024

Bartender

Eureka Casino Hotel
01.2006 - 04.2011

High School Diploma -

Taylorsville High
Blake Harris