Blake Harris
St. George
Summary
Highly skilled in customer service with valuable experience as a waiter/bartender, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
13
13
years of professional experience
Work History
Restaurant Server
Olive Garden
St. George
11.2024 - Current
- Providing detailed menu knowledge to assist with recommendations, answering questions regarding food allergens, ingredients, and preparation methods.
- Managing multiple tasks simultaneously while providing high-quality professional customer service.
- Assisting with new hire training as needed.
- Managing customer orders and payment transactions through POS systems.
Bartender/Waiter
Rib And Chop House
St George
04.2024 - 10.2024
- Assisted with ordering and maintained the inventory of liquor, beer, wine, beverage mixers, and garnishes.
- Collaborated with the general manager to enhance the bar layout.
- Upheld extensive and up-to-date knowledge of our food and beverage menu.
- Maintained consistent communication with culinary staff, management, and front-of-house employees to provide the best possible dining experience for each guest.
- Consistently provided professional service to patrons and was awarded employee of the month within three months of employeement.
Raw Material Sample Tech
Deseret Laboratories
St. George
03.2012 - 01.2019
- Conducted daily samples and lab tests for quality assurance and other departments of the company.
- Documented test results and maintained precise records in compliance with FDA regulations and company procedures.
- Collaborated with management and facility directors to implement new procedures and processes.
- Handled daily inventory control transactions, utilizing Excel and other software programs within the company.
- Directly assisted all FDA, NSF, customer and internal audits.
- Prepared reports summarizing findings from sample testing.
- Performed preventive maintenance checks on equipment to ensure optimal operation.
- Cleaned and sanitized and lab equipment for solutions and samples.
Education
High School Diploma -
Taylorsville High
Salt Lake City, UT06-2002
Skills
- Precision and detail orientation
- Effective organization
- Adaptability and flexibility
- Strong communication skills
- Customer service efficiency
- Retention of information
- Conflict management
- Critical thinking
Timeline
Restaurant Server
Olive Garden
11.2024 - Current
Bartender/Waiter
Rib And Chop House
04.2024 - 10.2024
Raw Material Sample Tech
Deseret Laboratories
03.2012 - 01.2019
High School Diploma -
Taylorsville High
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