Blake Hickman

-View company sent work orders pertaining to each day.

-Use company vehicle to drive to each jobsite and make customer contact.

-Work with property manager / management team and discuss onsite issues pertaining to work order or items left off of specific work order.

-Assisted in training new hires on company protocol, increasing overall productivity within the department.

-Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.

-Communicated with supervisor to report progress, discuss issues and seek guidance.

-Completed online training courses monthly/yearly.

-Filled out monthly expense reports.

-Handled company vehicle and routine maintenance.

-Tested systems, noting issues and completing preventive maintenance.

-Enhanced network performance by conducting regular system diagnostics and maintenance checks.

-Performed analysis checks of meter network systems to prevent recurrence and maintaining high reliability.

-Installed and configured new hardware and software, to improved system reliability and user satisfaction.

-Documented technical procedures and guidelines, improving operational efficiency and consistency.

-Streamlined data management processes, optimizing storage and retrieval of critical information.

-Managed inventory of technical supplies and equipment, ensuring availability for upcoming work orders.

-Prepared reports and appropriate documents for water meter installation.

-Identified potential problems and prevented equipment failure through performing regular equipment inspections.

-Worked with other field technicians to resolve complex technical issues.

-Explained technical diagnoses and needed repairs to individuals in simple terminology.

-Inspected and tested machinery to detect malfunctions such as meter accuracy.

-Verify product performance in line with specific criteria.

-Communicated with customers and sales representatives to determine service and material/equipment needs.

-Researched and ordered necessary parts to complete repairs or installs.

-Informed customers of additional services and processes to complete the task and job.

-Meet with homeowners to complete measures, order products and schedule installations.

-Employed variety of handheld and power tools for troubleshooting equipment and systems.

-Read manufacturers' schematics and technical assistance bulletins to work through difficult repairs.

-Safely used a variety of power and hand tools/equipment to complete job.

-Troubleshot complex mechanical problems and identify solutions to restore operations.

-Used power tools to change or fix meters.

-Maintained stock of parts to decrease downtime on waiting for necessary parts.

-Worked with and around gases in confined spaces, using approved personal protective equipment and gas monitor.

-Repaired or replaced malfunctioning or broken meters as needed.

-Configured new meters according to customer specifications.

-Verified readings on newly installed meters with customers.

-Maintained records of all service calls, repairs and installations completed.

-Provided technical support to other technicians regarding water meter issues.

-Troubleshot complex issues related to metering systems and components.

-Assisted in training new technicians on the proper use of testing equipment.

-Installed various types of water meters including manual, remote read, AMR and AMI systems .

-Identified potential safety hazards associated with faulty water meters or plumbing systems.

-Responded promptly to emergency requests for assistance with water meter problems.

-Performed visual inspection, testing and calibration of meters to ensure accuracy.

-Installed, maintained and repaired various types of electric, gas and water meters in compliance with safety regulations.

-Inspected wiring systems for faulty connections and replaced damaged or broken parts.

-Calibrated meters using standard test equipment to determine their accuracy.

-Performed water meter maintenance, repair and installation in residential and commercial settings.