Proven to enhance customer satisfaction and restaurant efficiency at Pestos Italian Restaurant, I excel in time management and team collaboration. Leveraging skills in cleaning and sanitizing, along with a knack for maintaining high cleanliness standards, I significantly contributed to a positive dining experience. My proactive approach and ability to quickly adapt have consistently improved service delivery and customer loyalty. Currently in School, i’ve worked one job for 2.5 years and have shown loyalty to the restaurant as well as the owners and staff. I always want to improve and do better my next shift. Driven Busser with 2.5 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Energetic and reliable individual with positive attitude and excellent teamwork skills. Possesses strong understanding of maintaining cleanliness and organization in fast-paced environments, ensuring tables are promptly cleared and reset. Committed to providing exceptional support to team, enhancing overall dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Busser
Pestos Italian Restaurant
04.2022 - Current
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Processed payments for orders and provided customers with change.
Assisted wait staff with timely food delivery and guest requests.
Assisted with bussing tables and cleaning up spills.
Offered product samples, answered questions and helped customers find items.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Worked well in diverse team settings by partnering with others to complete tasks.
Trained new staff in bussing and cleaning procedures.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Displayed excellent time management skills while balancing multiple tasks simultaneously.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Ensured timely food delivery by promptly bringing out dishes from the kitchen.
Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
Reset and cleaned tables quickly to prepare for new customers.
Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Respected guest privacy by discreetly clearing dishes without interrupting conversations.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Provided support during special events, ensuring seamless operations despite increased demands.
Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Monitored dining room and bar areas for signs of overcrowding.
Answered customer questions about food and beverage items and assisted with menu selections.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Greeted customers and provided menus upon arrival to dining room.
Monitored food and beverage supplies, assisting with restocking when needed.
Collaborated with other dining room and bar staff to facilitate efficient service.
Addressed customer complaints and inquiries to verify satisfaction.
Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Demonstrated knowledge of menu items and corresponding ingredients.
Greeted customers and answered inquiries regarding menu items and specials.
Portioned and wrapped food to place directly on plates for service to patrons.
Cleaned and organized kitchen, dining and service areas.
Kept register accurate through correct billing, payment processing, and cash management practices.