Traveling Virtual Reality Tour Guide
Lightning Tours
06.2023 - Current
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Maintained audio equipment to keep resources working and available for tour use.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Checked tour equipment for cleanliness, safety and functionality.
