BLAKE HOLLIER
Dallas-Fort Worth,TX
Summary
Highly motivated and results-driven sales professional with extensive experience in customer service and business development. Proven track record of increasing sales, improving client satisfaction, and elevating company visibility. Skilled in consultative selling, relationship management, and strategic planning. Exceptional communicator with strong critical thinking abilities and a passion for mentoring and training new hires to accelerate their success.
ASSESSMENT TITLE
Customer focus & orientation
https://share.indeedassessments.com/attempts/f2c625b1f117670e4ec839fdca0377f9eed53dc074545cb7
Overview
13
13
years of professional experience
Work History
Territory Sales / Outside Sales Representative
AMCAD & GRAPHICS/CUTWORX USA
01.2025 - Current
- Managed full sales cycle for high-value CNC cutting solutions and capital equipment, consistently exceeding revenue targets.
- Delivered technical product demonstrations showcasing dedicated router spindles, automatic tool changers, and advanced multi-head configurations.
- Built and maintained long-term relationships with key decision-makers, driving new business growth through consultative selling.
- Represented the company at national and international trade shows, generating qualified leads and increasing brand visibility.
- Negotiated complex contracts, including extended warranties and value-added service agreements, while ensuring high customer satisfaction.
- Key Skills: Capital Equipment Sales | CNC Solutions | Consultative Selling | Territory Planning | High-Value Negotiations | Technical Demos | CRM (Salesforce) | Client Success | Trade Show Marketing | Post-Sales Support
ShiftKey – Business Resource Group (BRG) Leader
Shiftkey
08.2023 - 01.2024
- Led and facilitated regular BRG meetings, structured team outings, and community give-back initiatives, fostering a culture of inclusion and engagement.
- Organized a holiday toy drive benefiting underprivileged children, coordinating donations and volunteer efforts to support local communities.
- Hosted events featuring minority community leaders as guest speakers, promoting diversity and inclusion within the organization.
- Acted as a liaison between employees and leadership, ensuring peer voices were heard and promoting equal opportunities within the organization.
- Selected to represent ShiftKey at the Dallas Mavericks ERG Symposium, highlighting the company's commitment to DEI and expanding professional networks.
Senior Account Manager – Team Lead
SHIFTKEY
08.2023 - 01.2024
- Achieved President’s Club 2023 recognition for top performance.
- Led a team of account managers, providing mentorship, sales training, and strategic leadership.
- Managed key accounts, developed tailored business solutions, and drove revenue growth across territories.
- Conducted onboarding and sales training programs for new hires to strengthen team performance.
- Skills: Sales, Conflict Resolution, Strategic Planning, Management, Team Leadership, Account Management, Business Analysis, Consulting, Looker (Software), Negotiation, Time Management, Communication, Problem Solving, Territory Planning, Sales Force CRM
Senior Account Manager
SHIFTKEY
04.2023 - 08.2023
- Focused on high-value client acquisition and retention in competitive markets.
- Developed and implemented territory strategies to increase market share and revenue.
- Provided mentoring and hands-on sales training for new team members.
- Skills: Sales, Conflict Resolution, Strategy, Team Leadership, Account Management, SaaS, Business Analysis, Consulting, Looker (Software), Communication, Problem Solving, Territory Planning
Regional Account Manager
SHIFTKEY
05.2022 - 04.2023
- Managed and expanded key client relationships across the Virginia territory.
- Consistently exceeded sales targets through consultative selling strategies and strong client engagement.
Energy Consultant
ZUNA SOLAR
01.2021 - 05.2022
- Provided detailed product and service information, including financing options, incentives, and tax rebates.
- Consulted with customers to determine their needs and recommend appropriate solutions.
- Developed and maintained strong client relationships through regular communication.
- Assisted clients in navigating the complex process of applying for and securing government incentives, tax credits, and rebates to offset the cost of energy efficiency improvements.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Improved customer satisfaction rates by consistently delivering professional consultations and timely follow-up support.
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Outside Sales Representative
AMCAD & GRAPHICS
06.2016 - 01.2021
- Managed a diverse portfolio of high-value clients, consistently driving new business development and maintaining long-term customer relationships to support ongoing sales and retention.
- Sold high-ticket capital equipment solutions, providing tailored recommendations based on in-depth customer needs assessments.
- Represented the company at multiple trade shows and industry events each year, conducting live product demonstrations and generating qualified leads through consultative selling.
- Managed the entire sales cycle from lead qualification and follow-up to negotiation and closing, regularly achieving and surpassing sales targets.
- Traveled extensively across the country and internationally to meet with clients, participate in industry events, and support key business opportunities.
- Collaborated with internal teams to ensure seamless post-sale support and maintain high levels of client satisfaction.
- Delivered professional product demonstrations and presentations, showcasing complex technical solutions to prospective buyers and key decision-makers.
- Developed and executed strategic territory plans to maximize market penetration and revenue growth.
High Limit Casino Dealer
Golden Nugget Casino and Hotel
01.2014 - 01.2016
- Provided exceptional guest experiences while managing high-stakes gaming tables.
- Maintained game integrity and ensured compliance with casino regulations.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Casino Dealer
L’Auberge Casino and Hotel
01.2012 - 01.2014
- Facilitated table games while fostering a welcoming and entertaining environment for guests.
- Maintained accurate records and performed administrative duties as required.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Developed strong rapport with guests, resulting in regular clientele and increased tips for excellent service.
- Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
- Skillfully managed the float, accurately balancing chips at the end of each shift with minimal discrepancies.
Education
No Degree - Psychology
Sowela Technical Community College
Lake Charles, LAHigh School Diploma -
Westlake High School
Westlake, LA01-2009
No Degree - Psychology
North Central Texas College
Gainesville, TX01-2011
Skills
- Sales & Account Management
- New Hire Sales Training & Onboarding
- Conflict Resolution & Negotiation
- Strategic Planning & Territory Management
- Team Leadership & Mentorship
- SaaS & Looker (Software)
- Communication & Problem Solving
- Time Management & Organization
- Cold Calling & Email Prospecting
- Relationship building
- B2B sales
- Salesforce CRM
- HubSpot CRM
- Pipedrive
- Appointment setting
- Excellent presentation skills
Timeline
Territory Sales / Outside Sales Representative
AMCAD & GRAPHICS/CUTWORX USA
01.2025 - Current
ShiftKey – Business Resource Group (BRG) Leader
Shiftkey
08.2023 - 01.2024
Senior Account Manager – Team Lead
SHIFTKEY
08.2023 - 01.2024
Senior Account Manager
SHIFTKEY
04.2023 - 08.2023
Regional Account Manager
SHIFTKEY
05.2022 - 04.2023
Energy Consultant
ZUNA SOLAR
01.2021 - 05.2022
Outside Sales Representative
AMCAD & GRAPHICS
06.2016 - 01.2021
High Limit Casino Dealer
Golden Nugget Casino and Hotel
01.2014 - 01.2016
Casino Dealer
L’Auberge Casino and Hotel
01.2012 - 01.2014
No Degree - Psychology
Sowela Technical Community College
High School Diploma -
Westlake High School
No Degree - Psychology
North Central Texas College
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