Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Blake Humphrey

Little Elm,TX

Summary

Golf Sales Associate with proven sales experience and deep understanding and passion for game of golf. Excels in customer-facing role by employing time management and organizational skills and displaying self-discipline and determined work ethic. Self-proclaimed golf fanatic exhibits customer-centered approach by assisting customers professionally and resolving complex issues in fast-paced, changing environment. Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Overview

3
3
years of professional experience

Work History

Golf Sales Associate

Dicks Sporting Goods
Prosper, TX
01.2022 - 04.2024
  • Worked as a Golf Sales associate for Dicks Sporting Goods for the Spring of 2022.
  • Maintained cleanliness of sales floor and backroom areas.
  • Greeted customers upon arrival and provided assistance with product selection.
  • Assisted in setting up displays for promotional campaigns or special events.
  • Demonstrated knowledge of golf products, equipment and apparel to customers.
  • Provided exceptional customer service while maintaining a friendly environment.
  • Developed and maintained customer and supplier relationships through sales and servicing process.
  • Attended staff meetings to discuss upcoming promotions or new product lines.
  • Organized and followed up on sales leads to close deals and drive high levels of customer satisfaction.
  • Answered incoming calls from customers inquiring about product availability or pricing information.

Valet/Guest Service Representative

Mercedes
Plano, TX
01.2023 - 04.2023
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
  • Greeted customers and opened doors for them upon arrival.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Performed daily vehicle inspections prior to driving or providing service for customers.
  • Performed miscellaneous job-related duties as assigned by supervisor.
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.

Guest Services

Troon Golf
Lubbock, TX
08.2022 - 11.2022
  • Guest services for Troon Golf at the Rawls golf course starting August 2022 - November 2022.
  • Rendered guest services to drive sales and customer satisfaction.
  • Coordinated employee work schedules to provide adequate coverage for guest services.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Directed training, policies, staff scheduling and current promotions for guest services team.
  • Cleaned, maintained, and sanitized carts to prevent cross-contamination of germs.
  • Trained new staff on how to properly assist customers with their cart needs.
  • Resolved customer complaints in a professional manner within established guidelines.
  • Greeted customers and provided assistance with their cart needs.
  • Provided customer service to ensure a pleasant shopping experience.

Intern

Hard Rock LLC
Little Elm, TX
05.2021 - 08.2021
  • Interned for Hard Rock LLC over the summer of 2021.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Supported various program activities, assisting with administrative tasks.
  • Maintained accurate records of all activities performed throughout internship period.
  • Supported senior staff members in the completion of complex projects within deadlines.
  • Coordinated with vendors, suppliers and subcontractors to obtain pricing information for budgeting purposes.
  • Performed quantity takeoffs on architectural drawings to accurately estimate materials needed for a project.
  • Prepared detailed cost estimates for construction projects from architectural drawings and specifications.
  • Managed project estimates, design specifications and construction documents.

Cashier/Bagger

Market Street
Frisco, TX
  • Worked over 4 months as a cashier/bagger at Market Street.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Bachelor of Science - Business Management

The University of Alabama
Tuscaloosa, AL
05-2026

Skills

  • Upselling and Cross Selling
  • Cash Handling
  • Client Relationship Building
  • Inventory Management
  • POS System Operation
  • Data Entry
  • Punctual and Reliable
  • Multitasking and Organization
  • Time Management
  • Problem-Solving
  • Clean Driving Record
  • Stress Tolerance
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint

References

  • Jay Thomas, Jthomas@troon.com
  • Ian Humphrey, Imhumph@gmail.com

References

References available upon request.

Timeline

Valet/Guest Service Representative

Mercedes
01.2023 - 04.2023

Guest Services

Troon Golf
08.2022 - 11.2022

Golf Sales Associate

Dicks Sporting Goods
01.2022 - 04.2024

Intern

Hard Rock LLC
05.2021 - 08.2021

Cashier/Bagger

Market Street

Bachelor of Science - Business Management

The University of Alabama

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Blake Humphrey