Blake Jackson
Sedalia,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Service Manager
McCarthy Toyota of Sedalia
04.2021 - Current
- Developed and maintained positive relationships with customers to build rapport and trust.
- Implemented strategies to increase customer service satisfaction ratings.
- Hired, trained and supervised team of service staff members to meet business goals.
- Resolved customer complaints in professional and timely manner.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Analyzed service reports to identify areas of improvement.
- Negotiated with vendors to secure best prices for parts and supplies.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Property Holder
Inline Properties
04.2022 - Current
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
SERVICE ADVISOR
McCarthy Toyota
01.2020 - 06.2021
- Advise customers on maintenance recommendations.
- Schedule service appointments for customers.
- Facilitate warranty claims and disputes between customer and warranty service.
- Provide high-quality customer service while helping customers solve vehicle issues.
- Help customers choose services, including explaining cost and time estimates; analyzing risk.
- Meet personal and corporate sales goals achieving top sales status of team.
- Assist mechanics with troubleshooting.
- Keep accurate documentation of service requests, recording details of inquiries and service, resolve disputes and customer problems, if necessary.
- Track and analyze this data in simple reports.
SERVICE ASSOCIATE
McCarthy Toyota
02.2016 - 01.2020
- Keep accurate records of customer interactions and service.
- Check to ensure that appropriate changes are complete to resolve customers' problems.
- Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
- Maintain inventories of supplies.
- Track and analyze this data in simple reports.
- Apply paints, dyes, polishes, re-conditioners, waxes, or masking materials to vehicles to preserve, protect, or restore color or condition.
- Sweep, shovel, or vacuum loose debris or salvageable scrap into containers and remove containers from work areas.
- Mix cleaning solutions, abrasive compositions, or other compounds, according to formulas.
- Prioritize work to ensure deadlines are met.
MERCHANDISER
Kmart
03.2015 - 09.2015
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Pack customer purchases in bags or cartons.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Education
Bachelor of Science - Business/Banking & Finance
CENTRAL METHODIST UNIVERSITY
05.2020
Associate of Arts - Construction Management & Business
STATE FAIR COMMUNITY COLLEGE
12.2017
Skills
- Proficient in Microsoft Office Suite
- Financial analysis
- Risk management
- Self-Motivated
- Dependable
- Detail-Oriented
- Effective Communicator
- Strong Customer Service Skills
- Deadline oriented
- Workflow management
- Adaptability
- Efficient Time Management Skills
Additional Skills And Certifications
- Proficient in Microsoft Office Suite
- Successfully completed advanced courses including; financial analysis, business statistics, risk management and computer aided drafting
- Self-Motivated
- Quick Learner
- Dependable
- Excellent Organization Skills
- Detail-Oriented
- Effective Communicator
- Strong Customer Service Skills
- Efficient Time Management Skills
- OSHA 10 Certified
Timeline
Property Holder
Inline Properties
04.2022 - Current
Service Manager
McCarthy Toyota of Sedalia
04.2021 - Current
SERVICE ADVISOR
McCarthy Toyota
01.2020 - 06.2021
SERVICE ASSOCIATE
McCarthy Toyota
02.2016 - 01.2020
MERCHANDISER
Kmart
03.2015 - 09.2015
Associate of Arts - Construction Management & Business
STATE FAIR COMMUNITY COLLEGE
Bachelor of Science - Business/Banking & Finance
CENTRAL METHODIST UNIVERSITY
Similar Profiles
Shelby KoyleShelby Koyle
Car Salesman/Vehicle Operations Administrator at McCarthy Toyota of SedaliaCar Salesman/Vehicle Operations Administrator at McCarthy Toyota of Sedalia
KARABO MODISEKARABO MODISE
Sale Executive - New Cars at Bidvest McCarthy Toyota WoodmeadSale Executive - New Cars at Bidvest McCarthy Toyota Woodmead
Nomhle MsutwanaNomhle Msutwana
Booking Clerk/Cashier at Bidvest McCarthy Toyota PaarlBooking Clerk/Cashier at Bidvest McCarthy Toyota Paarl
Alyson PatrickAlyson Patrick
Dispatch Coordinator at State Fair TowingDispatch Coordinator at State Fair Towing
Sondra BarberSondra Barber
CNA at Bothwell Regional Health CenterCNA at Bothwell Regional Health Center