Dependable and customer-focused professional with experience in customer service, daily deposits, billing, recordkeeping, leadership, and fast-paced environments. Detail-oriented and trustworthy, with strong communication, organizational, and problem-solving skills. Seeking a part-time Bank Teller position providing accurate transactions and excellent customer service.
Work History
Project Manager
8 Months
Rhodes Properties and Development | 06.2020 - 02.2021
Coordinated projects, schedules, subcontractors, suppliers to ensure timely delivery of project milestones.
Maintained organized records and addressed day-to-day issues to support smooth project operations.
Led cross-functional teams to deliver projects on time and within budget.
Developed project plans and timelines, ensuring alignment with organizational goals.
Streamlined communication processes among stakeholders, enhancing collaboration and transparency.
Engineering Supervisor / Front Desk Associate
10 Months
Fairfield Inn & Suites | 08.2019 - 06.2020
Delivered professional customer service while assisting guests with reservations, inquiries, and account management.
Oversaw guest accounts and ensured billing accuracy in a fast-paced environment.
Supervised daily engineering operations to ensure optimal performance and compliance with safety standards.
Trained and mentored junior engineers, fostering skill development and enhancing team productivity.
Implemented process improvements that increased efficiency in maintenance protocols and reduced downtime.
Mental Health Technician
2 Years 2 Months
Longleaf Hospital | 06.2017 - 08.2019
Engaged with patients, ensuring discretion, confidentiality, and precise documentation to uphold professional standards.
Collaborated with patients and multidisciplinary staff to deliver care efficiently and meet all responsibilities punctually.
Monitored patient behavior and reported changes to healthcare team.
Assisted in implementing individualized treatment plans for diverse patient needs.
Conducted therapeutic group activities to promote social skills and emotional expression.
Lead Mental Health Technician
1 Year 5 Months
Longleaf Hospital | 08.2015 - 01.2017
Supervised mental health technicians, coordinated scheduling and workflow to ensure timely completion of patient care duties.
Exhibited leadership and decision-making skills while effectively communicating and resolving conflicts within the team.
Supervised daily activities and care for patients in acute mental health settings.
Mentored and trained junior technicians on best practices and safety protocols.
Implemented individualized treatment plans in collaboration with multidisciplinary teams.
Retail Service Specialist
2 Years 8 Months
O'Reilly Auto Parts | 04.2012 - 12.2014
Delivered customer service, maintained accurate daily paperwork, and supported efficient store operations.
Managed daily deposits, secured funds, and supervised parts specialists to ensure compliance with financial protocols.
Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Managed inventory levels, ensuring stock availability and accuracy for optimal sales performance.
Trained new staff on operational procedures and product knowledge to enhance team effectiveness.
Education
Bachelor of General Studies - Concentration in Social Science
Northwestern State University | Natchitoches, LA | 05-2016
Skills
Client Relations
Budget Management
Financial Oversight
Detail orientation
Accuracy & Attention to Detail
Communication
Leadership & Teamwork
Time Management
Billing & Recordkeeping
Project scheduling techniques
Project development
Customer Service
Project management
Certification
H2S Safety Certification (2019)
Certified CPI Instructor (2016-2018; 2019-2021)
ADDITIONAL EXPERIENCE
Parking Attendant | Sam's Town Casino | Shreveport, LA | Jan 2015 - Aug 2015
Timeline
Project Manager
Rhodes Properties and Development
06.2020 - 02.2021Read More
Engineering Supervisor / Front Desk Associate
Fairfield Inn & Suites
08.2019 - 06.2020Read More
Mental Health Technician
Longleaf Hospital
06.2017 - 08.2019Read More
Lead Mental Health Technician
Longleaf Hospital
08.2015 - 01.2017Read More
Retail Service Specialist
O'Reilly Auto Parts
04.2012 - 12.2014Read More
Northwestern State University
Bachelor of General Studies from Concentration in Social Science