Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Blake Justice

Cold Spring,KY

Summary

Proven leader with a track record of enhancing operational efficiency at Amazon through meticulous audits and team feedback. Excelled in customer engagement and problem-solving at Walmart and TJ Maxx, demonstrating exceptional communication skills and adaptability. Spearheaded a $120,000 call center project, showcasing project management and data analysis expertise.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
11.2020 - Current
  • Conduct audits on completed pallets to maintain quality standards.
  • Ensure the safe handling and accurate processing of packages.
  • Prepare products for shipment by verifying readiness and printing shipping labels.
  • Support leadership by providing and updating employee feedback to enhance team performance and operational efficiency.

Electronics Associate

Walmart
09.2019 - 11.2020
  • Assisted customers with device setup, including smartphones, tablets, and other electronic devices.
  • Organized and maintained in-store displays, such as televisions, promotional endcap displays, and accurate product pricing.
  • Provided detailed product information to help customers make informed purchasing decisions.
  • Addressed and resolved customer complaints to enhance satisfaction and loyalty.

Associate

TJ Maxx
06.2014 - 08.2019
  • Designed and set up product displays to drive sales and enhance store aesthetics.
  • Provided customers with product information to support purchasing decisions.
  • Operated cash registers, handling transactions efficiently and accurately.
  • Assisted customers with loading large items into their vehicles, enhancing convenience and overall shopping satisfaction

Intern

Member's Choice Credit Union
01.2018 - 05.2018
  • Developed a comprehensive business plan to streamline high-volume call management.
  • Presented a proposal for establishing a call center to the Board of Directors, securing $120,000 in funding and creating 6–8 new positions.
  • Gained hands-on experience in money handling, lending, and collections processes.
  • Developed essential soft skills, including professional communication and customer service techniques.

Education

Associates - Applied Science- Business Management

Gateway Community & Technical College
Florence, KY
05-2022

Some College (No Degree) - Business Administration And Management

Northern Kentucky University
Newport, KY

Skills

  • Detail Oriented
  • Communication Skills
  • Problem Solving
  • Strong Work Ethic
  • Team Oriented
  • Leadership and Team Management
  • Project Management
  • Operations Management
  • Data Analysis
  • Adaptability and Flexibility

Accomplishments

Member, National Society of Leadership and Success (NSLS)
08/2024 – Present

  • Selected for membership based on academic excellence and leadership potential.
  • Completed training in core leadership skills, including goal-setting, interpersonal communication, and team collaboration.
  • Participated in networking events and speaker broadcasts featuring industry leaders and successful entrepreneurs.
  • Engaged in workshops to strengthen public speaking, conflict resolution, and problem-solving abilities.

Certification

  • NOCTI College Credit Recommendation
  • NOCTI Knowledge-Based Workforce Competency Credential

Timeline

Warehouse Associate

Amazon
11.2020 - Current

Electronics Associate

Walmart
09.2019 - 11.2020

Intern

Member's Choice Credit Union
01.2018 - 05.2018

Associate

TJ Maxx
06.2014 - 08.2019

Associates - Applied Science- Business Management

Gateway Community & Technical College

Some College (No Degree) - Business Administration And Management

Northern Kentucky University

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Blake Justice