Blake Kadlec

• Established work priorities to meet contractual obligations for schedule and installations.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Established organizational vision and developed strategies to achieve sales and customer service goals.
• Delivered positive customer experiences by implementing effective quality assurance practices.
• Implemented policies and standard operating procedures and managed quality, customer service and logistics.
• Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
• Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
• Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
• Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.

• Oversee day to day operations of the warehouse and deliveries
• Responsible for receiving all in bound material and verifying inventory with front office
• Verifying all shipments leaving the warehouse are correct, packaged correctly, and safe delivery to jobsite
• Maintain contact with field technicians on any issues
• Deliver material in CDL truck for better customer satisfaction and production

- Manage VMI inventory for a plumbing and heating company in the metro area

- Provide plumbing and heating material for company use, while maintaining inventory levels as well as working with customer satisfaction

- Constantly communicating with both plumbers and HVAC technicians to provide better and more efficient product for company use and profit

-Overseen day to day operations of the plumbing and heating shipments, as well as the inbound material that entered the warehouse.

- Managed 20 employees and created a fun at work atmosphere with the employees

-Controlled the in-house inventory of the material in the warehouse and managed our inventory levels to maintain both production and financial standards

- Substantial NAV and Jobsites experience as it was apart of the day to day duties of the position

-Worked on our tool management as well as the purchasing of the tools for our field technicians making sure the technicians could complete the work at hand with the tools they need.

- Managed our service parts runner division of the warehouse to ensure customer satisfaction and on time deliveries for our service technicians

- Managed our service parts runners in the warehouse to ensure ontime deliveries for our technicians and our customers.
-Worked excessively with our dispatch team to ensure on time deliveries and verification of material needed as well as technicians at a home owners residence.
-Working with the customer service department to make sure that our customers demands have been from our department as well as speaking with the field technicians to make sure that the material was delivered in a timely manner and the communication standards had been met.

-Delivered material to customers homes for our service technicians to install to provide customer satisfaction for our company.

-Worked on call hours as well as weekends