Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Kripps

Blue Springs,MO

Summary

Adept at customer engagement and proficient in food preparation, I significantly enhanced customer satisfaction at Wendy's Restaurant through exceptional service and teamwork. My ability to swiftly adapt and solve problems improved operational efficiency, demonstrating my commitment to quality and collaborative success.

Overview

4
4
years of professional experience

Work History

Crew Member

Wendys Restaurant
06.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prepared salads, soups and sandwiches for customers.

General Laborer

Eric Stuart
06.2020 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Helped with erecting scaffolding and ladders.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Helped with door and window installations.

Education

Raytown South
Raytown, MO
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Store Opening and Closing
  • Crew Leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Complex Problem-Solving
  • Visual Communication
  • Creativity and Innovation
  • Inventory Restocking
  • Performance Improvement
  • Supplies Monitoring and Restocking
  • Cooking
  • Positive Company Representation
  • Food Running
  • Health Code Compliance
  • Beverage Preparation
  • Ordering Procedures
  • Housekeeping
  • Inventory Counts
  • Point-of-sale transactions
  • Quality Control Checks
  • Point of sale operation

Timeline

Crew Member

Wendys Restaurant
06.2024 - Current

General Laborer

Eric Stuart
06.2020 - Current

Raytown South

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Blake Kripps