Blake Merchant
Thomasville,GA
Summary
Dedicated medical technologist with extensive expertise in clinical laboratory operations and diagnostics, committed to delivering precise and reliable test results. Proficient in executing complex laboratory procedures, maintaining sophisticated lab equipment, and ensuring meticulous accuracy in diagnostic outcomes. Recognized for fostering collaborative team environments and demonstrating adaptability in fast-paced settings, consistently driving measurable improvements. Skilled in utilizing cutting-edge laboratory technologies while rigorously adhering to stringent safety and quality protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Technologist
Archbold Memorial hospital
Thomasville, GA
06.2020 - Current
- Certified MT, Cross-Trained in multiple Departments. Looked towards when coverage help is needed, willing to do what Is needed to help Lab succeed and provide exceptional patient care. Able to Multi-task and work between different departments within the same day.
- Collaborated with healthcare teams to ensure optimal patient care and treatment outcomes.
- Conducted complex laboratory tests to diagnose patient conditions accurately.
Customer Service Representative
Brandt Informational Services
Thomasville, GA
09.2019 - 05.2020
- Managed Customer relations, communicating with other departments to help mitigated customer concerns and questions In an Orderly Fashion. Worked alongside others to meet deadlines and provide excellent customer care.
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Provided product information and support through multiple communication channels.
Sales Rep
GNC
Thomasville, GA
03.2018 - 07.2019
- Managed inventory and orders, along with documenting and tracking shipments and products. Developing and Communicating the best plan for customer’s needs. Managed my time accordingly to allow myself ample time to complete all projects while continuing the normal flow of my work day.
- Drove sales growth through personalized customer interactions and product recommendations.
- Trained and mentored new team members on product knowledge and sales techniques.
Education
Bachelor of Science - Medical Laboratory Science
Thomas University
Thomasville, GA05-2020
Skills
- Analytical problem solving
- Skilled at prioritizing tasks simultaneously
- Strong organizational skills
- Interpersonal communication
- Proficient in training development
- Effective communication
- Strong personal accountability
- Technical computer skills
- Understanding of organizational structure
- Equipment testing and calibration
- Quality control procedures
- Specimen collection
- Laboratory safety protocols
- Lab equipment maintenance
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Product Launch through effectively helping with Validation.
Certification
American Medical Technologist | October 2021
Timeline
Medical Technologist
Archbold Memorial hospital
06.2020 - Current
Customer Service Representative
Brandt Informational Services
09.2019 - 05.2020
Sales Rep
GNC
03.2018 - 07.2019
Bachelor of Science - Medical Laboratory Science
Thomas University