Highly motivated and quick learner with the ability to multi-task and problem-solve to deliver a positive customer experience and exceed expectations in a role by continuing to build and expand my experiences to develop business skills.
Overview
7
7
years of professional experience
Work History
PERSONAL FITNESS TRAINER
Independent
01.2019 - 07.2024
Increased personal sales by using an individualized approach planning personal fitness programs and nutritional guidance and recommendations
Tailor, monitor, and evaluate customers' progress in achieving personal health and fitness goals
Provide detailed instructions on fitness techniques and practices as well as demonstrate safe, effective, and proper lifting technique and form
Design and implement individualized exercise and fitness programs working one-on-one to develop their strength and conditioning
Strong knowledge of Fitness Programming and Exercise Prescription, ability to design exercise and fitness programs for a wide range of clients
Administrative Assistant
UPS
11.2017 - 01.2018
Provided for customer service needs, submit billing invoices; handle incoming and outgoing mail and packages; draft and respond to emails and faxes
Manage day to day inventory by assisting leadership with the assignment of routes for individual drivers and cargo carriers ensuring cargo on-time deliveries
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
Effectively handle customer service needs and manage conflict resolutions for customer orders with awareness and empathetic communication
Met tight deadlines working on various projects to improve operational workflow efficiencies and increase production to meet the end-user demands through the implementation of processes and proper documentation
Education
Bachelor of Science - Business Administration
Sam Houston State University
Huntsville, TX
Skills
Effective Interpersonal Communication Skills
Mentally agile and ability to multi-task and manage tight deadlines
Ability to Work in a Fast-Paced Environment & Adapt
Business Process Improvement
Proven negotiating ability with high emotional intelligence and interpersonal skills
Microsoft Office Suite Proficient
Microsoft Excel
Adaptability and agility to learn and contribute in varying and complex environments