Blake Palmer
Edmond
Summary
Professional sales executive with strong background in client relationship management and business development. Proven ability to drive revenue growth and exceed sales targets through effective communication and strategic planning. Known for collaborative team efforts and adaptability to changing market demands. Skilled in CRM software, negotiation, and closing deals with results-oriented approach.
Overview
9
9
years of professional experience
Work History
Inside Sales Account Executive
Dell Technologies
03.2022 - Current
- Serve as a subject-matter expert for a defined portfolio of mid-market accounts, maintaining up-to-date evaluations of customer environments, usage patterns, and future-state needs.
- Conduct in-depth discovery and analysis sessions, synthesizing technical, operational, financial, and behavioral data into clear recommendations.
- Supplement automated analytics and reporting tools with human judgment and contextual insight to refine solution recommendations.
- Author and maintain customer-facing and internal reports summarizing trends, risks, and optimization opportunities.
- Partner cross-functionally with Sales, Product, Operations, and Support teams to integrate insights and inform strategic decisions.
- Analyze large datasets related to service utilization, performance metrics, and consumption trends using Salesforce, Excel, and internal tools.
- Participate in strategic planning discussions, forecasting exercises, and prioritization of account-level initiatives.
- Operate in a highly confidential environment, managing sensitive financial, operational, and strategic information.
- Transferable Focus Areas: Evaluation frameworks
- Decision support
- Trend analysis
- Report authorship
- Stakeholder collaboration
- Applied analytics
Account Executive
OKC Energy FC
03.2020 - 01.2022
- Managed high-value client accounts and VIP partner programs within a professional sports organization, focusing on engagement, retention, and long-term relationship growth.
- Served as the primary point of contact for onboarding new partners, setting expectations, and ensuring a strong initial experience.
- Conducted regular check-ins and business conversations to understand partner goals, challenges, and engagement trends.
- Used CRM data and engagement analytics to support renewal forecasting and proactive retention strategies.
- Collaborated with Marketing, Ticketing, and Operations teams to design and deliver premium experiences aligned with organizational and partner objectives.
- Collected, synthesized, and communicated partner feedback to internal teams to improve service offerings and event execution.
- Relevant to Player Valuation Role: Sports industry exposure
- Performance evaluation
- Data-informed decision-making
- Cross-department collaboration
Service Advisor
Joe Cooper Ford
10.2018 - 03.2020
- Acted as the primary liaison between customers and technical teams, ensuring clear communication, trust, and timely resolution of issues.
- Managed a high-volume customer portfolio while maintaining strong satisfaction scores and repeat business.
- Identified recurring customer pain points and advocated internally for process and service improvements.
Service Advisor
Bob Howard Auto Group
10.2016 - 10.2018
- Acted as the primary liaison between customers and technical teams, ensuring transparency, trust, and timely issue resolution.
- Managed a high-volume customer portfolio while maintaining strong satisfaction and repeat business.
- Advocated internally for customers, identifying process gaps and contributing to service improvements.
Education
Bachelor of Business Administration - Sports Management
Southern New Hampshire University
Manchester, NH05-2020
Skills
- Sales presentations
- Objection handling
- Pipeline management
- CRM proficiency
- Customer service
- Customer relationship building
- Relationship building and management
- Product knowledge
- Issue resolution
- Revenue growth
- Sales and negotiation
- Opportunity identification
Timeline
Inside Sales Account Executive
Dell Technologies
03.2022 - Current
Account Executive
OKC Energy FC
03.2020 - 01.2022
Service Advisor
Joe Cooper Ford
10.2018 - 03.2020
Service Advisor
Bob Howard Auto Group
10.2016 - 10.2018
Bachelor of Business Administration - Sports Management
Southern New Hampshire University