Blake Peganyee
Houston
Summary
Results-driven professional with strong client management skills. Proven ability to optimize customer relationships and enhance service satisfaction through effective communication and logistics coordination.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Relations Associate
American Textile Recycling Services
Houston
05.2023 - Current
- Managed client inquiries and provided timely responses to enhance service satisfaction.
- Coordinated logistics for textile collection and distribution to meet client needs.
- Developed and maintained strong relationships with clients to ensure ongoing support.
- Assisted clients in understanding recycling processes and service offerings effectively.
Personal Shopper
HEB Grocery Store
Houston
07.2017 - 03.2023
- Accurately selected grocery items based on customer orders, ensuring correct brands, sizes, and quantities.
- Maintained strong attention to detail while handling multiple orders in a fast-paced environment.
- Communicated with vendors to resolve product issues and improve inventory selection.
- Provided excellent customer service through clear communication, problem-solving, and meeting customer preferences.
Education
Bachelor of Arts - Health Communication
University of Houston
Houston, TX05-2026
Skills
- Client management
- Customer relationship management
- Service optimization
- Reliability
- Excellent communication
- Critical thinking
- Attention to detail
- Relationship building
Certification
EMT Certification-RC Health Services, Issued August 2023
Timeline
Client Relations Associate
American Textile Recycling Services
05.2023 - Current
Personal Shopper
HEB Grocery Store
07.2017 - 03.2023
Bachelor of Arts - Health Communication
University of Houston