Public safety professional with experience ensuring community safety and security. Skilled in emergency response, conflict resolution, and risk assessment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and effective in maintaining public order and safety. Constantly motivated to improve myself and the workplace driven by a strong work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Safety Ambassador/Team Leader
Enterprise Center/Blues/Stifel Theatre
09.2022 - Current
Observed workers/guest and walked facilities to identify workplace hazards and advised on potential corrective actions
Operated within both indoor and outdoor environments to apply prescribed safety and security measures
Directed individuals through security processes, clearly explaining policies and procedures
Leveraged critical thinking to identify and address potential security threats
Supported work culture of safety, respect and inclusion
Remained alert and vigilant for suspicious persons, packages and activities
Prohibited access to restricted areas, checking and verifying identification, credentials and documents
Created a positive safety culture by promoting open communication and proactive reporting of safety concerns.
Collaborated with law enforcement personnel, emergency response management and public safety teams to address incidents
Improved workplace safety by conducting regular inspections and identifying potential hazards.
Contributed to accident reduction initiatives by analyzing trends and implementing targeted interventions based on findings.
Worked flexible hours across night, weekend, and holidays
Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
Lawn Care Technician/Landscape Worker
NxGen Outdoors
04.2024 - Current
Developed lasting customer relationships and grew network over time.
Diagnosed lawn and garden issues and recommended targeted solutions.
Removed weeds, hazards, and debris from common pathways to improve usability.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.
Maintained and serviced lawn care equipment to enhance longevity.
Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Public Safety Officer
Six Flags
03.2023 - 05.2024
Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
Patrolled assigned areas on foot, or by vehicle.
Notified emergency personnel of incidents requiring medical assistance and aid.
Supervised crowds at busy events to prevent injuries and property destruction.
Lawn Maintenance Worker
Crosscut Lawn and Landscape
03.2022 - 04.2023
Observed safe work methods to prevent personal harm or property damage
Operated vehicles and lawn care equipment according to strict safety standards
Applied chemical treatments to prevent icy pathways and shoveled snow during winter weather events
Cleaned up lawn clippings and debris after mowing to achieve best appearance
Mowed areas regularly to minimize weed growth and improve lawn appearance
Used hand and power tools to landscape lawns for both commercial and residential customers
Removed invasive plant species manually or by applying herbicides to reduce weeds and encourage grass growth
Maintained riding lawn mowers to keep equipment operational and avoid downtime
Worked outdoors in all weather conditions while maintaining high standards
Team Leader
Club Carwash
05.2019 - 03.2022
Guided employees in handling difficult or complex problems or resolving escalated complaints or disputes
Encouraged open communication and team engagement to improve employee morale
Open and closed the location in a timely manner
Prep cars with a detail oriented mindset
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Using problem solving techniques to figure out issues with chemical, mechanical, and electrical problems
Learning time management techniques to run a shift properly
Continuously monitored systems like our certain types of chemical and mechanical equipment to quickly identify and address their issues
Used great teamwork and team builder skills to improve workplace production.
Ran our booth with proper customer service, along with pitching sales and helping customers with any information they need
Inspected equipment, parts, and vehicles for cleanliness and damage
Maintained good working relationship with co-workers and management
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
Completed all assigned tasks prior to shift end
Physical Therapy Aide
Axes Physical Therapy
12.2019 - 10.2020
Conducted basic patient screenings to support physical therapists' treatment planning
Tracked and documented progress towards established treatment plan goals
Demonstrated correct equipment and exercise routines as part of detailed patient instruction
Prepared patients and treatment rooms for physical therapists with appropriate apparel and equipment needed for treatment
Completed wide range of clerical duties for the team, including taking messages, completing forms and ordering new inventory
Regularly cleaned and disinfected the treatment equipment to prevent the spread of communicable diseases between patients
Updated patient records with the treatments provided and the equipment used
Ensured continuity of care by effectively transitioning patients between different phases of their rehabilitation journey.
Education
BUSINESS MANAGEMENT -
East Central College
Union, Missouri
Physical Therapist/Business Management -
St. Louis Community College
Kirkwood, Missouri
HIGH SCHOOL DIPLOMA -
Washington High School
Washington, Missouri
05.2019
Skills
Willingness to learn and improve
Team Player
Hard Working
Leadership
Problem-solving
Mentoring
Time management
Strong Work Ethic
Customer Service
Certification
Automated External Defibrillator (AED) Use Certification - American Red Cross.
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Security License (St. Louis County)
Timeline
Lawn Care Technician/Landscape Worker
NxGen Outdoors
04.2024 - Current
Public Safety Officer
Six Flags
03.2023 - 05.2024
Safety Ambassador/Team Leader
Enterprise Center/Blues/Stifel Theatre
09.2022 - Current
Lawn Maintenance Worker
Crosscut Lawn and Landscape
03.2022 - 04.2023
Physical Therapy Aide
Axes Physical Therapy
12.2019 - 10.2020
Team Leader
Club Carwash
05.2019 - 03.2022
Automated External Defibrillator (AED) Use Certification - American Red Cross.
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Security License (St. Louis County)
BUSINESS MANAGEMENT -
East Central College
Physical Therapist/Business Management -
St. Louis Community College
HIGH SCHOOL DIPLOMA -
Washington High School
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