BLAKE PIERRE
Boynton Beach
Summary
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
11
11
years of professional experience
Work History
Code Officer
City of Lake Worth Beach
12.2021 - Current
- Enforce local, state, and federal regulations related to building codes, zoning ordinances, and land use
- Conduct inspections of residential, commercial, and industrial properties to ensure compliance with codes and ordinances
- Investigate complaints from the public regarding potential violations of building codes and zoning laws
- Issue citations and notices of violation to property owners for noncompliance with regulations
- Collaborate with architects, engineers, contractors, and property owners to address code violations and ensure compliance
FOH Operations Director
Chick-fil-A
11.2013 - 10.2021
- Evaluate overall performance by gathering, analyzing, and interpreting data and metrics with high-performing
- Review financial information and adjust operational budgets to promote profitability
- Develop and implement operational strategies to optimize productivity and profitability
- Manage budgets, resources, and expenses to achieve operational targets
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
Assistant Director of Food and Beverage
Allegro Senior Living LLC
06.2014 - 11.2016
- Reduced the inventory cost by 40%
- Utilized analytical and technical expertise to provide insights and proposals to support business improvements
- Built operational reporting in Tableau to find areas of improvement for contractors resulting in $250K in annual incremental revenue
- Maintained a complaint resolution rate of 93% by resolving customer complaints promptly and effectively
- Built data visualizations using Tableau for KPIs that reduced manual reporting by 10 hours weekly
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Education
Bachelor of Arts - Health Sciences
Florida Atlantic University
Boca Raton, FL05-2019
Skills
- Operational excellence
- Report writing
- Staff management
- Business administration
- Strategic planning
- Staff development
- Team operations
- Task delegation
- Customer service
- Operations management
- Team leadership
- Problem-solving
Accomplishments
- Supervised team of 4 staff members.
- Documented and resolved 100's of issues which led to compliance.
- Collaborated with team of 4 in the development of community sustainability.
- Achieved compliance by completing cases with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
French
Professional Working
creole
Full Professional
Timeline
Code Officer
City of Lake Worth Beach
12.2021 - Current
Assistant Director of Food and Beverage
Allegro Senior Living LLC
06.2014 - 11.2016
FOH Operations Director
Chick-fil-A
11.2013 - 10.2021
Bachelor of Arts - Health Sciences
Florida Atlantic University
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