Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Potts

Kissimmee,FL

Summary

Excel in delivering unparalleled client service, negotiating favorable deals, and exceeding sales targets. With a deep understanding of the local market trends and a commitment to staying ahead of the curve, Consistently provide valuable insights and innovative solutions to help clients achieve their real estate goals. Thriving in fast-paced environments, Adept at managing multiple priorities while maintaining a sharp focus on delivering exceptional outcomes.

Overview

9
9
years of professional experience

Work History

Realtor

The Pozek Group
02.2022 - Current
  • Closed double the amount of deals compared to the National average for a first year agent.
  • Advised and informed prospective clients on current market activities and conditions.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Increased home sales through persuasion, negotiation and closing prowess.
  • Performed home evaluations and developed competitive market analysis for individual homes.

Server and Bartender

Seasons 52
02.2021 - 02.2022
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server/Bartender

Cantina 141
09.2020 - 02.2021
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Server

Secreto Southern Kitchen And Bar
09.2019 - 09.2020
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Greeted and maintained relationships with regular customers.

Server

Marlow's Tavern
06.2019 - 08.2019
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean

Server

The Cheesecake Factory
01.2019 - 06.2019
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers

Server

Cadillac Ranch Restaurant
09.2018 - 01.2019
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Monitored cash intake and deposits, ensuring 100% accuracy.

Server

Uno Chicago Grill
12.2017 - 09.2018
  • Ensured all food was prepared on-time and according to specifications.
  • Maintained high standards of cleanliness and sanitation.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Up-sold alcoholic beverages, appetizers and desserts.
  • Stocked and maintained cleanliness of stations.

Barista Trainer

Starbucks Coffee Co
09.2015 - 10.2017
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.

Server

The Cowfish Sushi And Burger Bar
04.2016 - 09.2017
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Answered telephones and completed financial transactions for other team members.
  • Set dining tables according to type of event and service standards.
  • Resolved guest complaints quickly and efficiently.

Lead Barista

Kaioen Coffee Co
06.2016 - 09.2016
  • Was brought on to improve craft coffee and tea selection.
  • Business closed down in Sep. 2016 due to internal issues.

Education

Associate of Arts - Gen. Studies

Valencia College
Orlando, FL
2016

High School Diploma - undefined

Martin County High School
Stuart, FL
2014

Skills

  • Organized and efficient
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Courteous, professional demeanor
  • High energy
  • Flexible schedule capability
  • Quick learner

Timeline

Realtor

The Pozek Group
02.2022 - Current

Server and Bartender

Seasons 52
02.2021 - 02.2022

Server/Bartender

Cantina 141
09.2020 - 02.2021

Server

Secreto Southern Kitchen And Bar
09.2019 - 09.2020

Server

Marlow's Tavern
06.2019 - 08.2019

Server

The Cheesecake Factory
01.2019 - 06.2019

Server

Cadillac Ranch Restaurant
09.2018 - 01.2019

Server

Uno Chicago Grill
12.2017 - 09.2018

Lead Barista

Kaioen Coffee Co
06.2016 - 09.2016

Server

The Cowfish Sushi And Burger Bar
04.2016 - 09.2017

Barista Trainer

Starbucks Coffee Co
09.2015 - 10.2017

Associate of Arts - Gen. Studies

Valencia College

High School Diploma - undefined

Martin County High School

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Blake Potts