Performance-oriented Sales Leader offering exceptional record of achievement over 16-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. I want to continually challenge myself as a husband, father and sales expert, every single day I wake up.
Overview
16
16
years of professional experience
6
6
Years of Sales Leadership
Skills
Understanding of sales retention
CRM and Salesforce proficiency
Selling SaaS
Selling Digital Marketing (PPC and SEO)
Solution and Consultative Selling
Strategic Account Development
Contract Negotiation
Developing and Executing Sales Presentations
B2B Sales
Direct Sales
Profit and loss understanding
Mac and PC proficient
Work History
Director of Sales and Client Success
Volusion
05.2022 - 09.2023
Volusion is one of the original e-commerce platforms, providing an all-in-one platform for e-commerce merchants. Including Hosting, Payments and Marketing solutions
Managed 3 core Revenue teams of sales, Payments and Client Success, providing hiring, guidance, coaching, training and support for 10+ reps
Responsible for 10MM+ in Hosting Revenue
Responsible for hitting revenue targets for in-house marketing agency selling design, PPC and SEO
Established pricing strategies to maintain competitive pricing and maximize profits.
Developed reporting for each department based on most pertinent KPI's to continually track health of teams and campaigns
Regularly exceeded sales goals and service targets by cultivating and securing new and nurturing existing customer relationships.
Led team to setting new records for sales and retention, resulting in nearly 20% increase in department revenue across teams
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Created, Implemented and Managed Salary and Commission Structures for all reps across all teams
Administered and configured Salesforce and HubSpot for all teams
Reported to and worked Daily with VP of Revenue and CEO
Global Sales Account Manager
Enterprise, Evo Technologies
04.2018 - 03.2022
Evo develops industry leading SaaS platforms for space management and multi-channel communications for the Shared Space/Executive Suite industry
Responsible for managing new and existing business for industry leading SaaS platform for space management and telecoms
Primarily B2B and Enterprise but also sold directly to consumer end users
Cross Manage between support, onboarding and sales team to achieve goals
Create and analyze metrics and KPI's to ensure goals are exceeded
Major part of my roll was to lead myself and small sales team to hit sales and revenue goals through many various channels including in-house sales team, vendors and resellers
Reviewed every potential deal and created proposals/quote that best benefit both the client and Evo’s bottom lines
Managed new and forged existing channel partners to ensure every dealer, vendor or reseller involved was maximizing service provided by Evo
Worked directly under and aside Evo’s COO
Organized sponsorship and attended trade shows within the industry
Managed and configured Salesforce and Pipedrive CRM to customize workflows and lead generation
Account Manager
Client Chat Live
05.2017 - 11.2017
SaaS company, providing Live Chat software and operators for lead generation in the Law Industry
Responsible for managing all accounts hunted and developed by me
Consistently attained goals of 50 calls per day, in addition to email and social media activity goals
Hunted and developed relationships directly with Law Firms across the country
Used years of sales experience to close potential clients not only to attain short term but also long term relationships for continuous use of our software
Used Salesforce.com everyday for all aspects of the sales process
Create, adjust and negotiate contracts for service
Attended conferences for learning and lead generation
Lead Sales Representative
Elite Legal Marketing
12.2016 - 05.2017
Handle all sales for Elite Legal Marketing, a small firm specializing in all aspects of online marketing for law firm across the country
Create and implement marketing campaigns to bring in new clients
Managed entire sales process from the hunting of potential clients through billing of new clients
Make daily sales calls to law firms across the country to prospect for new clients
Responsible for setting up and managing CRM system for reporting to owners
Negotiate cost and deliverable services to best fit the client and the needs of their business
Handle social media and content marketing for Elite Legal Marketing, including social media campaigns through the most popular outlets (facebook, twitter, linkedin)
Outside Sales Consultant
Sweetwater Home Services
02.2016 - 10.2016
For the water treatment industry
In Home sales of water treatment systems and water softeners to homeowners
Top 5 Dealer in the country for the Rainsoft water treatment manufacturer
Accomplished the 3 week training course to learn and rehearse the provided script -Regularly hunt and close self drawn leads for appointments
Hold anywhere between 12-15 leads per week
Assist in the training and continuing education of new hires
Responsible for sales cycle from initial visit to financing to follow up with customer service
Outside Specification Representative
Wurth Louis and Company
03.2015 - 08.2015
Worked specifically in the High Pressure Laminate division
Visited Architect and Design firms daily
Managed multiple territories in Austin, San Antonio, Oklahoma and Arkansas
Ensured that the architect or designer specified my product in their blueprint specs
Sold product exclusively in the B2B setting
Utilized Salesforce CRM daily for all scheduling and leads
Often worked outside the scope of my position to help create a better
communication system between the sales team
Held regular presentations to highlight product features and deepen the knowledge of the client to help them better understand its uses within their scope of work
Outside Sales Account Manager
Factory Builder Stores
02.2013 - 03.2015
For the largest contract distributor of appliances in Texas
Responsible to call on and sign up custom and national homebuilders as well as designers and architects in the Greater Austin area
Sold over $2 million in appliances and water softeners while maintaining solid relationships with each builder or designer
Held frequent meetings with builders, designers and architects to discuss projects and help with the selection and design process from beginning to end
Regularly meet with manufacturers to discuss product changes and production to better assist the customers in choosing product and time frames
Increased my accounts and sales numbers by 85% from the previous year
Regularly achieved margin goals and bonuses
Recognized in the company as being able to maintain my accounts through always being available to them and helping them through any problems that may arise
Mostly sold B2B but also sold directly to the consumer
Sales Associate
Apple Sport Imports
01.2012 - 02.2013
ASI is a Top 5 used car dealer, specializing in domestic and imported high end vehicles
Responsible for managing leads and follow up with all customers
Assisted owner with marketing and selling vehicles online
Hit monthly goals of 12-15 cars per month
Consistent in all "fast start" and end of month bonuses
Sales Associate
Sur La Table
09.2009 - 01.2012
On the sales floor
Assisting customers with a consultative and knowledge based service
Handle freight deliveries and organize workers to replenish sales floor
Assist as Sous chef for cooking classes when needed
Trained new employees on POS system
Sales Listing Manager
eKitchen Source
08.2007 - 12.2010
Managed full cycle process for high-end kitchen appliances
Marketed to prospective customers via face to face appointments, phone and eBay
Responsible for follow up with all customers via phone
Maintained a high close rate throughout my time with the company
Managed an average of 70 listings per day
Handled all payments and customer service for listings
Utilized financial programs and design programs on Apple and Microsoft computers
Created business analysis reports using Microsoft Excel
Prepared documentation for streamlining workplace procedures
Designed each auction utilizing state of the art camera and a/v equipment