Blake Sanches
Summary
Dynamic Veteran Service Officer with a proven track record at the State of Texas, skilled in client advocacy and community outreach. Adept at problem-solving and fostering long-term relationships, I enhanced service quality and client retention through effective communication and meticulous documentation, driving impactful social service initiatives for underserved populations.
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Veteran Service Officer
State of Texas, County of Karnes
07.2024 - Current
- Maintains detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Provides exceptional customer support, leading to increased client retention and loyalty.
- Initiates contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Plays a critical role in retaining valuable customers through proactive relationship management efforts.
- Developes and maintained strong relationships with key clients, fostering long-term partnerships.
- Demonstrates adaptability in managing diverse clientele while maintaining a steadfast focus on quality outcomes.
- Referres families to shelters, legal resources, and educational programs.
- Developes and implemented programs to engage and empower underserved populations.
- Developes and implemented strategies to enhance quality of social services.
- Developes and maintained relationships with community organizations and agencies.
- Conductes regular training sessions for staff development and skills enhancement.
- Assistes in developing grant proposals to support social service initiatives.
Executive Logistics Manager
Golden's Mineral Management
11.2021 - 07.2024
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Identified trends and assessed opportunities to improve processes and execution.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Prepared annual data to determine metrics for operational performance.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Boosted team morale and productivity through implementation of comprehensive employee development program.
- Conducted comprehensive market research to guide development of highly successful new service offering.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Collaborated with IT department to upgrade logistics software, enhancing functionality and user experience for logistics team.
- Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Joint Fires Observer, Staff Sergeant (Retired)
US Army
10.2017 - 04.2023
- Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
- Streamlined data collection processes through the development of detailed observation templates for consistent reporting.
- Assisted in training new observers, sharing knowledge and best practices for accurate data collection procedures.
- Aided in decision-making processes through the timely submission of comprehensive observation reports to project leaders.
- Improved team efficiency by effectively communicating findings with colleagues and supervisors.
- Reduced instances of human error in observational data collection by implementing a standardized double-checking process for verifying measurements.
- Facilitated knowledge exchange with industry partners to stay ahead of observation best practices.
- Achieved high levels of data integrity through rigorous validation techniques.
- Pioneered adoption of new technology for data collection, enhancing breadth and depth of information gathered.
- Developed and implemented training program for new observers, significantly reducing learning curve.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
- Managed complex schedules and logistics for executive meetings, ensuring all materials were prepared in advance.
Sergeant of Marines
United States Marine Corps
10.2012 - 10.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Fostered strong relationships with partner nations through participation in joint military exercises and cultural exchanges.
- Increased operational capabilities through the regular maintenance of vehicles, weapons systems, and other essential equipment.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Provided crucial first aid treatment during medical emergencies, preserving the health of fellow service members on the battlefield or during training evolutions.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
- Enhanced the morale and welfare of fellow Marines through the organization of recreational activities and special events.
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Participated in humanitarian assistance missions, delivering critical aid supplies to disaster-stricken communities.
- Streamlined communication processes for increased efficiency during high-stress operations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Managed weapon handling, delivery, and shipping systems.
Education
Bachelor of Science - Leadership And Ministry
Grace Christian University
Grand Rapids, MI06-2026
High School Diploma -
Hemet High School
Hemet, CA12-2011
Skills
- Reporting, Documentation, Research and Facts Collecting
- Written and Verbal Communication
- Proficient in all Microsoft Offices systems including Excel
- Client Needs Assessments and Client Advocacy
- Community Outreach and Client Meetings
- Collaboration, Teamwork, and Employee Training
- Problem-solving and Attention to Detail
- Active listening and Effective communication
- Data Confidentiality and Document Management
- Goal setting and Workflow Management
- Mental Health Crisis Response
- Adaptability and flexibility
Certification
VA / TVC Accreditation for Veterans Benefits.
Mental Health First Aid
Crisis Response Train the Trainer
Anti-terrorism Officer (Physical Security Safety)
Precision Fires (Targeting Systems)
Joint Firepower (Delivery Systems)
Joint Fires and effects (Collateral Damage Mitigation)
Tactical Data Systems
Marksmanship Coaching (Instructor)
Air Deployment Planning (Logistics)
Expeditionary Deployment Systems (Logistics)
Languages
English
Native or Bilingual
Spanish
Limited Working
Affiliations
- Veterans of Foreign Wars (Sr. Vice Commander)
- American Legion (Service Officer)
- Rotary Club
- Wounded Warrior Project
- Alamo Area Council of Governments
- Karnes County
- Texas Veterans Commission
- Department of Veterans Affairs
- U.S. Army
- United States Marine Corps
Timeline
Veteran Service Officer
State of Texas, County of Karnes
07.2024 - Current
Executive Logistics Manager
Golden's Mineral Management
11.2021 - 07.2024
Joint Fires Observer, Staff Sergeant (Retired)
US Army
10.2017 - 04.2023
Sergeant of Marines
United States Marine Corps
10.2012 - 10.2017
Bachelor of Science - Leadership And Ministry
Grace Christian University
High School Diploma -
Hemet High School
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