Blake Segear
Mesa
Summary
Experienced supervisor in project management and client relationship building, with a proven track record of increasing sales and operational efficiency. Skilled in problem-solving, safety compliance, and customer retention strategies along with employee engagement and leadership. Eager to leverage these abilities to contribute and grow within a new team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager
Precision Tune Auto Care
02.2025 - 07.2025
- Maintained professional, organized, and safe environment for employees and patrons.
- Hired as onsite Manager with key holder responsibilities for 2 locations.
- Offered District Manager in training opportunity 3 months into management role.
- Offered partnership opportunity.
- Implemented new sales techniques that drove branch sales percentage to top 10 in the country within 1 month of employment and maintained the top 10 monthly.
- Received "Highest Performer" award.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Fostered positive relationships with clients through proactive communication tactics.
Independent Contractor / Onsite Project Manager
Self-Employed
01.2024 - 02.2025
- Conducted remodeling and demo work in the Charleston area along with custom built fences, decks, and docks.
- Advised clients on best practices related to their projects while providing exceptional customer service.
- Developed comprehensive plans to ensure successful project completion, utilizing problem solving and critical thinking abilities.
- Provided technical support to clients via phone and email, displaying excellent communication skills.
- Coordinated and managed multiple client projects simultaneously, demonstrating strong organizational skills, and team leadership.
- Implemented changes necessary to meet compliance requirements while ensuring company policies were followed accurately along with city permits and codes.
- Developed and maintained relationships with clients to ensure satisfaction with the final product.
Manager
Mavis Tires & Brakes
05.2020 - 01.2024
- Hired as assistant manager, promoted to manager after 6 months.
- Increased total sales within 1 year by 130% thus changing the store ranking from mid 100's nationally to top 10 consistently.
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting.
- Monitored team productivity and performance to support goals.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Fostered positive relationships with clients through proactive communication tactics.
Owner/Operator
Express Appliance Heating & Air
01.2011 - 05.2020
- Started in 2011 as an apprentice technician learning repairs to washers, dryers, refrigerators, dishwashers, garbage disposals, and trash compactors.
- Became full technician in May 2012.
- Obtained master certification and lead technician March 2013.
- Achieved owner/operator of business in January 2014 after death of previous business owner.
- Grew business for 6 years before selling.
- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
- Provided friendly and engaging customer service to internal and external customers.
- Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
- Negotiated and managed contracts with vendors to ensure a cost-effective supply chain.
- Performed financial analysis to identify areas for cost savings and increased profitability.
- Developed marketing campaigns aimed at increasing brand awareness and customer loyalty.
Private Security
Average Joes Recording Label
05.2012 - 02.2020
- Event security for high end VIP musicians.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet client needs and resolve problems.
- Provided efficient and courteous service to clients at all times.
Independent Contractor
Strom Engineering
05.2012 - 05.2015
- Private part-time contract work ranged from overseeing functionality of mining operations including safety and environment protocols to industrial/nuclear boiler cleaning and security.
- Coordinated and managed multiple client projects simultaneously.
- Adapted quickly to new environments and challenges.
- Recommended improvements in security systems or procedures.
- Implemented security practices to preserve assets and minimize liabilities.
Education
High School Diploma -
Spring Valley High School
Lexington, SC06.2012
Skills
- Client relationship building
- Schedule management
- Project management
- Safety compliance
- Service marketing
- Equipment Repair
- Scheduling
- Business development
- Customer retention strategies
- Industry regulations knowledge
- Problem-solving
- Attention to detail
- Time management
- Recruiting and interviewing
- Staff development
- Performance management
- Customer service
- Team leadership
- Staff management
Certification
Appliance Repair Master Technician
Timeline
Manager
Precision Tune Auto Care
02.2025 - 07.2025
Independent Contractor / Onsite Project Manager
Self-Employed
01.2024 - 02.2025
Manager
Mavis Tires & Brakes
05.2020 - 01.2024
Private Security
Average Joes Recording Label
05.2012 - 02.2020
Independent Contractor
Strom Engineering
05.2012 - 05.2015
Owner/Operator
Express Appliance Heating & Air
01.2011 - 05.2020
High School Diploma -
Spring Valley High School