Blake Sommers
Kansas City,MO
Summary
Efficient Assistant Manager of Operations known for unparalleled productivity and task completion. Possess specialized skills in supply chain management, inventory control, and workforce optimization. Excel in leadership, communication, and problem-solving to drive team success and operational excellence.
Overview
11
11
years of professional experience
Work History
Assistant Manager of Operations
Westlake Ace Hardware
Kansas City, MO
07.2023 - 06.2025
- Managed budgeting activities related to operations including forecasting expenses, tracking spending, and preparing reports.
- Maintained records of all operational activities including personnel information, inventory levels, customer service metrics.
- Trained new hires on company policies and procedures.
- Assisted in developing operational plans and strategies to meet organizational objectives.
- Directed workflow by assigning tasks to team members based on their skillset and availability.
- Coordinated the implementation of new processes and systems to improve overall operations.
- Reviewed employee performance regularly providing feedback to help them reach full potential.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Sales Agent
SelectQuote
Moore, OK
05.2022 - 12.2023
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Conducted market research to identify potential customers and their needs.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Sales Consultant
Confidence Ford of Norman
Norman, OK
12.2022 - 05.2023
- Ensured customer satisfaction by providing follow-up support after purchases.
- Provided detailed product information to customers, including features, prices, and availability.
- Maintained accurate records of all sales activities in the CRM system.
- Analyzed customer needs and preferences to recommend appropriate products.
- Performed cold calls to prospective customers to introduce company offerings.
Security Forces Supervisor
United States Air Force, USAF
Oklahoma City, OK
05.2014 - 05.2022
- Conducted patrols throughout the installation to detect suspicious activity or potential threats.
- Maintained records of unit activity, reports, logs, and related documents.
- Conducted daily shift briefings to review current security issues and operations status.
- Responded to emergency situations as required by regulations or standard operating procedures.
- Directed and supervised subordinate personnel in the performance of security, law enforcement, and force protection duties.
- Interacted with local authorities when necessary for joint investigations or information sharing purposes.
- Monitored access control points to ensure authorized personnel only enter secure areas.
- Managed resources including manpower, vehicles, weapons, communications equipment.
- Prepared incident reports detailing events leading up to an incident or violation.
- Supervised physical security inspections of buildings and facilities on base.
- Responded to security alarms and investigated disturbances promptly.
- Trained new security forces members, imparting knowledge of procedures, regulations, and tactics.
- Coordinated with local law enforcement and other agencies to enhance security measures and share relevant information.
- Conducted vehicle inspections at entry and exit points to prevent the introduction of contraband or hazardous materials.
- Managed access control points, verifying identification and granting access to authorized individuals.
- Participated in security exercises to prepare for potential threats and emergencies.
- Prepared incident and complaint reports, desk blotters, and other related local correspondence.
- Compiled and submitted daily security reports, documenting incidents and activities during shifts.
- Enforced base regulations, including traffic rules, to maintain order and discipline.
- Supervised junior security forces members, providing guidance and feedback to enhance team performance.
- Answered non-emergency and emergency calls for assistance.
- Provided first response to emergency situations, administering first aid and coordinating with emergency services.
Education
High School Diploma -
Stewart County High School
Dover, TN05-2012
Skills
- Budget management
- Operational planning
- Workflow coordination
- Employee training
- Inventory management
- Customer service
- Performance evaluation
- Team leadership
- Conflict resolution
- Training and mentoring
- Employee supervision
- Operations management
- Customer engagement
- New employee hiring
- Hiring and onboarding
- Performance evaluation and monitoring
- Professionalism
- Multitasking
- Time management abilities
- Teamwork
- Adaptability
Timeline
Assistant Manager of Operations
Westlake Ace Hardware
07.2023 - 06.2025
Sales Consultant
Confidence Ford of Norman
12.2022 - 05.2023
Sales Agent
SelectQuote
05.2022 - 12.2023
Security Forces Supervisor
United States Air Force, USAF
05.2014 - 05.2022
High School Diploma -
Stewart County High School
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