Summary
Overview
Work History
Skills
Accomplishments
MILITARY EXPERIENCE
Certification
Timeline
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BLAKE SPEIR

BLAKE SPEIR

Shreveport,United States

Summary

Results-driven technical professional with comprehensive understanding of user support and system maintenance. Known for effective troubleshooting and resolution of technical issues. Strong focus on team collaboration and adaptability, ensuring reliable and dynamic service. Expertise in hardware and software support, along with proactive approach to problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Robotics Support Technician

TEKsystems
09.2024 - Current
  • Managed and executed test data logging for autonomous robotic systems, ensuring precise tracking and performance analytics to support system optimization.
  • Monitored and troubleshot autonomous robotic systems and drive units, identifying and resolving technical issues to maintain continuous operational flow.
  • Collaborated cross-functionally with hardware and software engineers through Slack to escalate issues, provide troubleshooting insights, and support system improvements.
  • Generated detailed technical incident reports, documenting system failures and root causes, and facilitating communication between testing, engineering, and operations teams.
  • Provided training and mentorship to Tier 2 technicians and Tier 1 associates, fostering a high level of proficiency and consistency across support functions.

Installation Technician

AT&T
06.2023 - 09.2024
  • Implemented advanced back-end management techniques, ensuring compliance with industry standards and reducing network downtime by 15%.
  • Collaborated with engineers and project managers to plan and execute installation projects within deadlines.
  • Streamlined network wire installation protocols, reducing setup time by 20% and enhancing overall system efficiency.
  • Conducted regular maintenance and troubleshooting on advanced systems to ensure optimal performance.

Body Technician

Toyota
03.2021 - 06.2023
  • Diagnosed complex body issues efficiently, contributing to a 10% decrease in repair times.
  • Collaborated closely with team members to accurately diagnose 700+ issues using advanced computer scan tools.
  • Maintained meticulous attention to detail, ensuring adherence to manuals and manufacturers' specifications.

Infantryman

U.S. ARMY National Guard
06.2019 - Current
  • Installed and maintained networking hardware both domestically and internationally, consistently exceeding standards.
  • Operated and installed advanced software, training over 100 soldiers in accordance with the manual.
  • Collaborated with IT professionals and handled top-secret intelligence to develop strategies ensuring mission success.

Skills

  • Back-end management
  • Front-end management
  • Project management
  • Information technology
  • Resource optimization
  • Problem-solving
  • Communication
  • Adaptability
  • Teamwork
  • Technical support
  • Remote support
  • Troubleshooting abilities

Accomplishments

  • National Defense Service Medal
  • Global War on Terrorism Medal
  • Louisiana Achievement Award
  • Combat Infantryman Badge

MILITARY EXPERIENCE

U.S. ARMY National Guard

2020 - ALL-HAZARDS RESPONSE

  • Provided aid to more than 900 Louisiana residents during the State of Emergency response to Hurricane Laura.
  • Orchestrated the delivery of over 1,000 resupply missions across multiple Points of Distribution following Hurricane Laura.
  • Managed logistical coordination for emergency shelters housing over 3,000 displaced residents during Hurricane Laura's aftermath.
  • Recipient of the Louisiana Achievement Award for exemplary performance and outstanding contributions to mission success during a state of emergency.

2020/2021 - IRAQ/SYRIA

  • Maintained 100% operational readiness of advanced computer equipment, vehicles, and weapons, ensuring their effectiveness and contributing to mission success
  • Cultivated strong community rapport, achieving 90% local support to bolster mission success and collaboration within local environments.
  • Mastered and operated a wide range of computer equipment in a fast-paced, high-pressure environment, significantly enhancing mission success.
  • Executed networking solutions, including rewiring high-end setups and installing critical software, on short notice to ensure mission success.

Certification

Secret Clearance

Timeline

Robotics Support Technician

TEKsystems
09.2024 - Current

Installation Technician

AT&T
06.2023 - 09.2024

Body Technician

Toyota
03.2021 - 06.2023

Infantryman

U.S. ARMY National Guard
06.2019 - Current

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