Blake Starner
Nevada,OH
Summary
Adept at troubleshooting and diagnostics, I leveraged these skills at Schaefer Systems International to enhance production efficiency and customer satisfaction. My collaborative spirit and problem-solving abilities led to significant process improvements. Skilled in both hardware diagnostics and fostering positive team dynamics, I consistently prioritized safety and productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mission Control Operator
Schaefer Systems International
04.2022 - Current
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Met production targets and tight deadlines by collaborating closely with team members.
- Prepared reports and technical documentation of day-to-day production processes.
- Delivered prompt service to prioritize customer needs.
- Sought ways to improve processes and services provided.
Boxer
Whirlpool
10.2021 - 02.2022
- Operated and maintained packaging equipment with focus on safety and productivity.
- Followed safety protocols to prevent accidents and injuries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
IT Intern
Digital Technology Solutions
06.2021 - 08.2021
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Performed tests of functionality, security, and performance of different workstations and devices.
Busser
The Village Family Restaurant
05.2019 - 05.2021
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
No Degree - IT Technology
Sentinel Career & Technology Center
Tiffin, OH05-2021
High School Diploma -
Upper Sandusky High School
Upper Sandusky, OH05-2021
Skills
- Debugging
- Security patching
- Application installations
- Software configuration
- Troubleshooting and diagnostics
- Computer maintenance
- Service desk support
- Virtualization techniques
- Hardware Installation
- Repair hardware
- Read technical manuals
- Hardware diagnostics
Certification
- CompTIA A+
- CompTIA Cloud Essentials+
- Comptia ITF+
- Microsoft Office
Timeline
Mission Control Operator
Schaefer Systems International
04.2022 - Current
Boxer
Whirlpool
10.2021 - 02.2022
IT Intern
Digital Technology Solutions
06.2021 - 08.2021
Busser
The Village Family Restaurant
05.2019 - 05.2021
- CompTIA A+
- CompTIA Cloud Essentials+
- Comptia ITF+
- Microsoft Office
No Degree - IT Technology
Sentinel Career & Technology Center
High School Diploma -
Upper Sandusky High School
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