Blake Summerfield
Portland,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
17
17
years of professional experience
Work History
Driver
Student Transportation of America, STA
Portland, OR
09.2022 - 06.2023
- Adhered to company policies and procedures related to safety and security standards.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Picked up clients from specific locations to transport and drop off at destinations.
- Maintained accurate logs of vehicle inspections and repair status.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Transported riders to designated stops according to pre-determined schedules.
Warehouse Worker
AIREFCO
Portland, OR
09.2018 - 04.2022
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Organized warehouse space for efficient storage of products.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Transported goods to designated areas within the warehouse facility.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Received and tracked incoming inventory shipments.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Ensured safety protocols were followed at all times while operating machinery.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Maintained stock levels in accordance with company policies.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors and transport companies.
- Identified discrepancies between physical count and computer data.
- Investigated any reported problems regarding shipping errors or damages.
- Processed returns of defective merchandise as required.
- Collaborated closely with other departments on special projects as needed.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Used scanners to track parcel information, condition or receipt.
Store Manager/Territory Manager
O'Reilly Auto Parts
Portland, OR
06.2006 - 07.2016
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Monitored inventory levels and placed orders to restock shelves.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Maintained accurate records of employee performance reviews.
- Established customer service standards and monitored staff compliance.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Developed strategies to maximize sales and profitability.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Implemented efficient systems for tracking stock movement.
- Identified opportunities for cost savings through waste reduction initiatives.
- Developed relationships with suppliers to negotiate better prices.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Formed and sustained strategic relationships with clients.
- Worked closely with existing accounts to grow market share.
- Established relationships with key customers, vendors, and distributors in the area.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Developed solid connections with customers to promote products.
- Conducted cold calls to offer services to potential customers.
- Devised territory sales plans to exceed revenue and market penetration goals.
- Met or exceeded established targets for revenue growth month over month.
- Stayed current on competitor sales, prices and products.
- Analyzed sales data to identify trends and opportunities for growth.
Education
High School Diploma -
Rex Putnam High School
Milwaukie, OR06-2003
Some College (No Degree) - Criminal Justice
Clackamas Community College
Oregon City, ORSkills
- Safe Driving Techniques
- Equipment Operation
- DOT Compliance
- Vehicle Inspection
- Defensive Driving
- Route Planning
- Route Management
- Relationship Building
- Valid Driver's License
- Customer Rapport
- City and Non-City Driving
- Safety Protocols
- Safe Driving Practices
- Safety Management
- Transportation
Timeline
Driver
Student Transportation of America, STA
09.2022 - 06.2023
Warehouse Worker
AIREFCO
09.2018 - 04.2022
Store Manager/Territory Manager
O'Reilly Auto Parts
06.2006 - 07.2016
High School Diploma -
Rex Putnam High School
Some College (No Degree) - Criminal Justice
Clackamas Community College
Similar Profiles
Daniel BeesonDaniel Beeson
Professional School Bus Driver at Student Transportation of America, STAProfessional School Bus Driver at Student Transportation of America, STA
Gabrielle YoungGabrielle Young
Driver at Student Transportation of America, STADriver at Student Transportation of America, STA
Angela GagneAngela Gagne
Bus Driver at Student Transportation of America, STABus Driver at Student Transportation of America, STA
DIANNE MITCHELLDIANNE MITCHELL
School Bus Driver/School Bus Driver Trainer at Student Transportation Of America, STASchool Bus Driver/School Bus Driver Trainer at Student Transportation Of America, STA
Michelle NguyenMichelle Nguyen
WAREHOUSE ASSOCIATE at AMAZON INC.WAREHOUSE ASSOCIATE at AMAZON INC.