Blake Swartz
Sandy Springs,GA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Account Manager
Checkmarx
03.2022 - 11.2022
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Contacted customers as issues arose to provide prompt resolutions
- Brought in a total of $204,128.33 ACV and had $747,973.34 of ACV in my approved pipeline, with many deals in the POC stage
- Identified client business needs by gaining understanding of goals, objectives and processes.
Sales Development Representative
Checkmarx
11.2020 - 02.2022
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs
- Exceeded quota every quarter with 122% attainment for the year
- Geographies assigned include: Florida, TOLA, and Canada
- Created and deployed industry specific outbound cadences.
INSIDE SALES AND BUSINESS DEVELOPMENT
Exponation
05.2018 - 09.2020
- Achieved 132% and 141% of sales targets for the 2019 and 2020 shows, respectively
- Recognized as the most valuable team member for 2019's largest show
- Prospected 300 potential attendees per week through phone calls and email while maintaining a solid 20% conversion rate
- Communicated sales promotions to attendees to grow average conference purchases by 15% through upselling
- Increased attendance by 10% over 3 weeks by improving the registration process
- Implemented up-selling strategies, encompassing recommendation of conference programs, and complementary purchases
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis, and by leveraging competitive research
- Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Monitored social media and online sources for industry trends
- Used Salesforce.com CRM to maintain detailed contact logs and account records.
ATTENDEE RELATIONSHIP SPECIALIST/Database Administrator
Exponation
03.2016 - 09.2018
- Coached new employees on administrative procedures, company policies and performance standards
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Managed Microsoft Access database converting complex data into easy-to-interpret data
- Offered office-wide Microsoft Access software support and training, including troubleshooting issues and optimizing usage
- Performed research to collect and record Attendee data
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Used Microsoft Access as our database software.
Education
Bachelor of Science - Business Administration, Marketing
Georgia Southern University
Skills
- Strong Lead Development Skills
- Product and Service Sales
- Upselling
- Revenue Retention
- Problem-Solving Skills
- Pipeline Planning
- Strategic Planning
- Pipeline Growth
- Content Creation
- Sales
Timeline
Account Manager
Checkmarx
03.2022 - 11.2022
Sales Development Representative
Checkmarx
11.2020 - 02.2022
INSIDE SALES AND BUSINESS DEVELOPMENT
Exponation
05.2018 - 09.2020
ATTENDEE RELATIONSHIP SPECIALIST/Database Administrator
Exponation
03.2016 - 09.2018
Bachelor of Science - Business Administration, Marketing
Georgia Southern University
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