Dynamic professional with extensive experience as an Underground Utility Locator at USIC, excelling in conflict resolution and customer service. Proven expertise in accurately locating utilities and maintaining compliance with regulations. Recognized for delivering high-quality results under pressure while utilizing advanced electronic equipment and effective communication skills.
Assistant Inspector to the Senior Inspector with a proven track record in inspecting residential properties for structural integrity, safety, and code compliance. Adept at assessing all major systems, including roofing, electrical, plumbing, and HVAC. Skilled in producing detailed, easy-to-understand inspection reports and providing expert recommendations. Strong problem-solving abilities and a commitment to delivering exceptional service to homeowners, realtors, and contractors.
Streamlined and optimized team calendars, ensuring timely project completion and exceeding customer satisfaction targets; reduced project delivery time by 20% and achieved 95% on-time completion rate. Assisted in training and developing team members, providing insight and support to increase their skills and knowledge, generating quality work and the overall success of employees in the work place.
Specialized in audio-visual work, desktop roll-outs, goggle chromebooks, and some networking. Mainly for school districts all over the state of Texas.
Maintained comprehensive project documentation to ensure effective project management, including project plans, timelines, and status reports.
Orchestrated delivery and installation of software/hardware ensuring successful implementation and user adoption.
Demonstrated composure/professionalism in high pressure situations, skillfully diffusing tense in situations that arise.
Experienced Lawn Care Technician skilled in maintaining healthy lawns through fertilizing and weed control. Adept at using lawn care equipment and applying treatments safely. Focused on delivering excellent customer service, improving lawn quality, and ensuring customer satisfaction. Strong attention to detail with a commitment to efficient, high-quality work.
Optimized daily planning, resulting in 15% increase in productivity. Maintained regular communication with customers, ensuring satisfaction. Implemented our system to document production, improving documentation and resulting in fewer errors. Collaborated with management to generate ideas for process improvement and opportunities to increase sales