Dynamic professional with a proven track record in delivery management and exceptional problem-solving skills, honed across roles at Sierra Mobile Home Movers, Galaxy Theatres, and Levi's Outlet Store. Excelled in materials handling, ensuring customer satisfaction through resourceful solutions and effective communication. Achieved significant improvements in operational efficiency and customer relationship building.
Overview
16
16
years of professional experience
Work History
Mobile Home Mover
Sierra Mobile Home Movers
03.2018 - Current
Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
Followed verbal and written instructions to properly move and ship products.
Prevented load shifting or damage by using bracing and strapping techniques.
Arranged items at destination according to customer requests and instructions.
Strapped items down over protective padding to secure throughout transportation.
Followed safety protocols to prevent accidents and injuries.
Cleaned and maintained truck and other equipment to maintain optimum working condition.
Inspected items for damage and reported issues to supervisor for resolution.
Communicated with customers courteously and professionally to drive satisfaction.
Assembled piers and pads for secure transportation of materials.
Maintained clean, orderly work environment free of hazards.
Operated equipment while observing standard safety procedures.
Theatre Usher
Galaxy Theatres
09.2011 - 03.2014
Sold admission, processed payments, and issued tickets.
Greeted customers with smile and provided friendly, knowledgeable service.
Assisted patrons with seating by giving directions and lighting paths.
Directed ticket holders to seats and facility locations.
Provided information about current and future events at facility.
Monitored entrance and exit of venue to guarantee safety of guests.
Maintained clean and organized venue to create pleasant experience for guests.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
Sales Associate
Levi's Outlet Store
09.2008 - 08.2010
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Associate of Arts - General Education
Porterville College
Porterville, CA
Skills
Delivery Management
Materials handling and transport
Problem-solving skills
Resourcefulness
Timeline
Mobile Home Mover
Sierra Mobile Home Movers
03.2018 - Current
Theatre Usher
Galaxy Theatres
09.2011 - 03.2014
Sales Associate
Levi's Outlet Store
09.2008 - 08.2010
Associate of Arts - General Education
Porterville College
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