Hardworking individual, focused on completing work safely and efficiently to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to the job on hand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver III
McLane Company
04.2023 - 12.2024
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved safe driving records by consistently following traffic rules and regulations.
Drove safely in various weather and road conditions to avoid accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Delivery Merchandiser
Coca Cola Consolidated
09.2020 - 04.2022
My daily responsibilities consist of the following
Performing daily pre/post trip inspections of my tractor-trailer
Delivering products in a safe timely manner
Securing payments from customer and returning the correct amount back to plant
Following all state and city DOT restrictions/guidelines
Building rapport and relationships with customers
Ensuring the customers are satisfied with my work
Making sure my equipment is clean/safe to operate at the beginning and end of the day
Working with my supervisor to solve any complications that may rise
Trained new employees regarding order verification, transaction handling and vehicle operation
Carefully checked inventory loads against shipping papers to verify the accuracy of each order
Kept licenses up to date and maintained clean driving record
Resolved any discrepancies between ordered products and actual deliveries promptly to maintain high levels of customer satisfaction.
Completed route deliveries to convenience stores, grocery stores, schools and other customers.
Maintained a clean and organized vehicle, promoting a positive company image to customers and the public.
Insurance Agent
American Income Life Insurance
09.2019 - 09.2020
Sold various insurance products to customers based on risk tolerance
Processed policy renewals and maintained account records with updates and changes
Maintained understanding of industry trends by researching new developments
Calculated policy premiums and helped customers set up automated payments
Built customized insurance policies to suit individual customers
Followed through with processes such as medical examinations and the completion of all forms to process new policies
Worked with the underwriter to complete forms and obtain coverage
Collected information from clients about financial resources and needs to better understand their situations and select the best products
General Manager
Gatti's Pizza
09.2017 - 09.2019
Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses
Monitored team member performance, conducting evaluations and recommending promotions
Addressed customer service issues with detailed and timely responses to escalated complaints
Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
Developed employee strengths to improve engagement and remain competitive
Oversaw talent recruitment, onboarding and training
Education
High School Diploma - undefined
Portsmouth City Schools
Portsmouth, Ohio
06.2017
Skills
Skilled in Driving Vehicles
Sell products
Strong Verbal Expression
Systematic Coordination
Goal-Oriented Motivation
Serve customers
Secure loads
Coordination
Effective Troubleshooting
Skilled in Prioritizing Responsibilities
Time management
LANGUAGES
English, Advanced
Certification
TWIC card
OSHA 30
Class A CDL
Timeline
Driver III
McLane Company
04.2023 - 12.2024
Delivery Merchandiser
Coca Cola Consolidated
09.2020 - 04.2022
Insurance Agent
American Income Life Insurance
09.2019 - 09.2020
General Manager
Gatti's Pizza
09.2017 - 09.2019
High School Diploma - undefined
Portsmouth City Schools
TWIC card
OSHA 30
Class A CDL
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