Blake Wells

General Manager

• Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
• Enhanced operational performance by developing effective business strategies, systems and procedures.

Transportation Manager

• Effectively resolved complaints in a timely manner by working closely with customers.
• Optimized delivery routes, taking into account traffic, road conditions and other factors.
• Oversaw scheduling for the day-to-day activities of eight transportation employees.
• Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.

• Scheduled deliveries and maintained master calendar.
• Oversaw training and daily performance of six drivers.
• Generated financial reports for management review.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Opened and closed the store, which included counting cash drawers and making bank deposits.
• Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems.
  

• Negotiated contracts with outside providers to minimize costs to the company and customers.

• Acted as a liaison between logistics, carriers and customers.

• Cold-called prospective customers to build relationship.

• Established new customer accounts.