Blake Williams
Detroit,MI
Summary
Seasoned Logistics Specialist with a proven track record at Henkel for enhancing warehouse efficiency and productivity by over 30%. Expert in shipment coordination and forklift operation, complemented by strong critical thinking abilities. Demonstrated success in implementing security protocols and leading teams to exceed quality standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Henkel
Warren, MI
04.2023 - Current
- Accurately recorded and tracked inventory levels in warehouse management system.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Coordinated with vendors, customers, and other internal departments to ensure timely delivery of goods.
Customer Support Technician
Biscuit Beamers LLC
Detroit, MI
01.2021 - Current
- Troubleshot customer technical issues over the phone and online.
- Resolved customer inquiries related to product features, pricing, and availability.
- Reviewed service requests from customers and addressed any discrepancies with accuracy.
- Responded promptly to all incoming customer inquiries within a timely manner.
- Followed up with customers after resolving an issue to ensure satisfaction was achieved.
Team Leader
General Motors, GM
Detroit, MI
04.2016 - 12.2021
- Monitored daily production output, making adjustments as necessary to meet customer demands.
- Organized and monitored daily workflow within the materials team.
- Collaborated with other departments, such as engineering, quality control, and logistics, to ensure the product meets required specifications.
- Analyzed production data in order to determine trends or abnormalities which could affect output levels or quality standards.
- Lead a team of 5 to 10 individuals in their day-to-day tasks related to material management.
- Ensured compliance with safety guidelines, policies, and procedures during material handling operations.
- Developed and implemented strategies to improve the efficiency of material handling processes.
Line Lead
Bridgewater Interiors
Detroit, MI
05.2014 - 04.2016
- Assisted in the training of new line leads and production workers.
- Provided guidance to team members on safety protocols and quality standards.
- Directed workflow, monitored progress, and ensured deadlines were met.
- Ensured all production processes complied with company policies and procedures.
- Monitored product quality throughout the manufacturing process to ensure customer satisfaction.
- Assembled seat frames using hand tools and power tools.
- Attached components such as armrests, head rests, lumbar supports and seat belts to seats.
Education
High School Diploma -
Redford Highschool
Detroit, MI06-2006
Skills
- Warehousing and delivery
- Shipment coordinating
- Operating forklifts
- Evaluating proposals
- Increasing efficiency and productivity
- Validating supplies
- Incident management
- Advanced troubleshooting
- Network configuration
- Security protocols
- System administration
- Hardware installation
- Problem resolution
- Critical thinking
- Mobile device management
Certification
- Information Technology (Course Careers) June 2024
Timeline
Logistics Specialist
Henkel
04.2023 - Current
Customer Support Technician
Biscuit Beamers LLC
01.2021 - Current
Team Leader
General Motors, GM
04.2016 - 12.2021
Line Lead
Bridgewater Interiors
05.2014 - 04.2016
- Information Technology (Course Careers) June 2024
High School Diploma -
Redford Highschool
Similar Profiles
Norman Scott McMillanNorman Scott McMillan
Materials Clerk at HenkelMaterials Clerk at Henkel
Jitendra NaickerJitendra Naicker
PRODUCTION OPERATOR at HENKELPRODUCTION OPERATOR at HENKEL
Moumen EdrisMoumen Edris
Head of Engineering at HenkelHead of Engineering at Henkel