Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
12
12
years of professional experience
Work History
Amazon, Ont 9 away team
Train the all awd process, including problem solve to the current staff switching to the xbps system
Training managent/ Process assistants on Krb7 standard work flow to ensure a fluid workspace with multiple points of injection into the production process
Ont 9 ambassadorship
Work with RME to address saftey and kiasen based concerns while planning conversion to Kiriba
Worked with Ont 9 safety to ensure Pits were kept under the max weight threshold with the conversion to heavier products
Established Ont 9 communications for production, problem solving , and ship clerk hand offs.
Trained Ont 9 ambassadors in awd process training
Amazon, POC3 IB DOCK PA
02.2025 - Current
Has mantained quality threshod; and improved on DPMO and reduced piles within threshold, leading to POC3 being number one in network quality WoW
Has demonstrated the ability to effectively run the inbound dock department when need, setting multiple sit and network records.
FHN IB dock is nummer one at POC3 in terms of production, with blake leading the team in his PID production numbers by identifying the bottnecks in the sites IB process and mitigating where needed through Head count changes or adding points of injection to ensure steady workflow
Provides mentorship and guidance for fellow associates improving the “customer experience”
Demonstrates Customer obsession, Earns trust, and Hire and Develop the best by engaging and following up with associates and peers by mentoring and providing answers to the why’s and giving a full understanding of amazon standard work, as well as special duties, critical roles and projects.
Willing to collaborate and teach best practices with fellow Leadership such as Admin work like clearing TOT displaying dive deep behaviors
Amazon, KRB7 Inbound Support
01.2019 - 02.2025
Provided inbound support as needed, maintaining an average dock rate of 130, making the shift leading in production rates
Adjusted staffing to sustain a 40-60 inbound dock ratio, with a team of 40 Associates
Coached Associates to meet rate goals while maintaining a safe work environment
Tracked cage density, resolved complex quality errors, and improved dock efficiency by 10% week-over-week
Led special projects, including a 52-94% increase in stow rate for one Associate
Consistently performed at 120% of planned rate across all departments for 9 months and running
Proficient in ICQA processes including cycle counts, discrepancies, and inventory management
Backroom/Stocking Associate
Walmart Inc.
01.2016 - 01.2019
Restocked inventory and stored overstock in appropriate areas
Led teams for overstock binning in dairy and backroom
Operated various material handling equipment, including scissor lifts
Load Operations Manager
Home Depot Inc.
01.2014 - 01.2016
Scheduled outbound loading and managed a team of up to 40 trailer loaders per day
Maintained accuracy of orders and conducted random audits
Ensured a fast-paced, safe work environment with a focus on safety training
Education
Associate of Science -
MSJC
06-2026
Skills
Proficient in Python programming
Strong leadership and team management skills, fluid and flexible Willing to get the job done
Experienced in operating various material handling equipment
Excellent problem-solving and analytical abilities
Committed to continuous improvement and safety
Proficient in training in both Amazon and out
Heavy lifting
Item scanning
Loading and unloading
Accomplishments
Used Microsoft Excel / QUIP to develop inventory tracking spreadsheets.
Supervised team of up to 150 staff members, and 20-30 PIT operators.
Achieved site lead in DPMO by introducing QUIP DPMO TRACKER for PID OPS tasks.
Added the critical role of PID OP, ensuring no PID down time, effectively streamlining the inbound flow achieving #1 in production metrics WoW for POC3.