Blake Wilson

• Worked with metal, shingle and rubber roofing systems.
• Optimized workflow by organizing tools and equipment efficiently at job sites.
• Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
• Contributed to company growth by consistently delivering top-notch commercial roofing services.
• Removed and disposed of old roofing materials.
• Increased project efficiency by implementing effective roofing materials and techniques.
• Performed thorough inspections to identify potential issues, ensuring long-lasting roof installations.
• Repaired leaks
• Installed new decking and flashing.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Analyzed service reports to identify areas of improvement.
• Managed team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Monitored inventory levels and placed orders to replenish stock.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Maintained safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
• Managed incoming phone calls about our services, parts, ETA's, deadlines.

• Increased production efficiency with installation and optimization of complex industrial equipment.
• Developed strong working relationships with vendors ensuring timely delivery of quality components at competitive prices.
• Consistently met project deadlines through effective time management, teamwork, and technical expertise in millwright field.
• Improved plant operations by upgrading outdated machinery components with modern technology to increase automation capabilities.
• Replaced conveyor belts and rollers.
• Welding

• Measured old structural parts or assemblies to determine dimensional requirements of replacements parts.
• Maintained compliance with all safety procedures from both client and employer.
• Tightened or replaced bolts and gaskets to repair leaks.
• Inspected equipment and structures to determine scope of work (SOW).
• Built and repaired process tanks, storage tanks and water treatment tanks.
• Used hand signals to notify crane operator to lift components to specific positions.
• Interpreted blueprints, sketches, and specifications for each job.
• Identified issues and addressed each immediately with job foreman.
• Dismantled equipment or devices to gain access and remove defective parts or components.
• Promoted a culture of continuous improvement within team, consistently seeking ways to enhance processes and performance standards.
• Upheld company reputation for excellence by consistently delivering high-quality workmanship that met or exceeded client expectations.
• Inspected equipment, structures and materials to identify cause of errors.
• Operated forklifts, bobcats and track hoes.
• Inspected and lubricated valves; removed, replaced, or installed components to correct operating deficiencies.
• Coordinated movement of materials and equipment to job sites.

• Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
• Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
• Troubleshot and diagnosed problems with brakes, steering, and transmissions.
• Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.

Selling counter items and parts.

Selling handheld equipment, mowers, tractors, and trailers.

• Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.

Processed credit applications and finance plans and contracts.

Service Advisor for all equipment.

Made repair quotes for customers.

Called and updated customers on repair process.

Registered warranty on equipment and for the shop when equipment needed repair.

Delivery of equipment when needing to close sales.

Closed out shop tickets and took payment for repairs.

Managed approximately 20-100 incoming calls, emails and faxes per day from customers

• Operate locomotives effectively.
• Fuel and keep cabs supplied with ice, water and crew packs.
• Work effectively with teammates and foreman.
• Be safe 24/7.
• Instituted cost-saving measures in parts procurement and inventory management, reducing overall expenses in the department.
• Provided exceptional customer service to internal and external stakeholders, addressing concerns promptly and professionally.
• Maintained detailed records of equipment maintenance, repair history, and inventory management for streamlined operations.
• Assisted in the successful completion of complex projects by offering expertise in mechanical systems operation and troubleshooting techniques.

• Directly interacted with customers in a pleasant manner.
• Maintained accurate logs of all deliveries.
• Assessed vehicle after each shift for damage and kept it properly cleaned and maintained.
• Transported appliances to apartments from the warehouse with the box truck.
• Ensured that goods and products were delivered to the customer on time and in excellent condition.
• Estimated weights, heights and centers of balance to make precise placements.
• Picked products for specific routes according to pick sheets.

• Operated at low, medium and advanced heights on a regular basis.
• Repaired and maintained roofing systems for diverse clients.
• Removed old roofing material and properly disposed of all debris.
• Maintained good physical fitness in order to complete work in an efficient manner.
• Operated equipment such as forklifts and scissor lifts.
• Set ladders, scaffolds and hoists in place for taking supplies to roofs.
• Communicated operational issues and changes to supervisor on regular basis.
• Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws.
• Followed standards and procedures to maintain safe work environment.
• Set up station by receiving picking and packing order and gathering packing materials.
• Picked orders from inventory locations.
• Loaded and unloaded building materials used for construction.
• Oversaw inventory, equipment maintenance and bay cleaning.

• Applied wax to the exterior of vehicles and removed it, buffing to a brilliant shine.
• Completed vehicle inspections prior to service and afterwards to ensure there was no damage.
• Vacuumed interiors of vehicles to remove dirt and debris.
• Used steam cleaning equipment to remove dirt from the engine and engine compartment.
• Washed cars and trucks daily for a ford auto dealership.

• Interacted effectively with patients, families, staff and other hospital department staff to deliver a high level of customer service and teamwork.
• Documented observations and baseline measurements in medical records.
• Assisted patients with activities of daily living under guidance of nurse.
• Provided care for patients based on physical, psychological, educational and safety criteria.