Dynamic professional with a proven track record at Jets, excelling in customer service and inventory management. Skilled in data analysis and collaborative team management, I consistently exceeded performance goals while enhancing operational efficiency. My adaptability and attention to detail drive success in fast-paced environments, ensuring high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Yard Associate
Menards Inc. - Home Improvement
03.2025 - 06.2025
Participated in relevant training programs to expand knowledge of industry best practices and improve overall performance as a Yard Associate.
Expedited order processing times by effectively prioritizing tasks based on urgency or other factors determined by management.
Contributed to company growth by consistently meeting or exceeding performance goals in the yard operations area.
Streamlined loading and unloading processes by coordinating with team members and using appropriate equipment.
Provided excellent customer service both in-person at the yard or over the phone when answering inquiries about products or services offered.
Assisted customers with product selection, offering knowledgeable advice on materials and usage.
Improved inventory management through accurate tracking and documentation of materials.
Fulfillment Associate
Lowes Home Improvment
09.2024 - 03.2025
Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Collaborated with team members to optimize workflows and improve overall operational performance.
Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and order preparation.
Pulled orders quickly to maintain demanding productivity goals.
Operated equipment such as pallet jacks and forklifts to move heavy items.
Manager
Jets
07.2020 - 09.2024
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.