
Talented leader successful in improving team effectiveness, growing revenue, and increasing customer satisfaction in challenging markets. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Seeking to take on new role in dynamic environment with emerging company.
Managed enterprise-level and individual business integration projects:
Small business solutions provider, enhanced and grew business through education, development and implementation of training, operations, and quality programs.
Regional 3PL with more than 1 million square feet of multi-client distribution centers specializing in automotive & food product.
Global contract logistics company.
Global supply chain management company.
Mass merchandising retailer.
Learning Management Systems (LMS):
Microsoft:
Project Management:
Warehouse & Transportation Management Systems (WMS / TMS):
Operations Management
•Successfully managed dedicated, multi-client, and multi-site distribution, transportation, and warehousing operations with multi-million dollar inventory comprised of up to 40,000 SKUs.
•Exceeded budget expectations and achieved monthly and annual bottom line profit through improved operational performance.
•Revamped shift structure by targeting labor-hours to projected workload, resulting in improved customer service level and significant reduction in overtime hours.
Process Improvement
•Developed, standardized, and implemented all operational and relative administrative functions.
•Quality program development, implementation, and subsequent ISO registration.
Cost Management
•Increased cost-effectiveness through compliance enforcement and implementation of rigorous quality control system.
•Managed multi-million dollar and multi-site budgets and P/L.
ASQ (American Society for Quality)
CSCMP (Council of Supply Chain Management Professionals)
WERC (Warehouse Education and Research Council)
Adjunct Professor
College of Graduate and Professional Studies
University of New England
Faculty member for the Doctor of Education program at the university's College of Graduate and Professional Studies. Currently teaching:
Adjunct Professor
School of Business
Robert Morris University
Faculty member for the undergraduate School of Business. Taught: