Summary
Overview
Work History
Education
Skills
Systems & Software
Accomplishments
Affiliations
Additional Information
Timeline
Blake Clifford

Blake Clifford

Education
Lowell,IN

Summary

Talented leader successful in improving team effectiveness, growing revenue, and increasing customer satisfaction in challenging markets. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Seeking to take on new role in dynamic environment with emerging company.

Overview

25
25
years of professional experience

Work History

Project Manager / SME

USC Consulting Group
Tampa, FL
05.2022 - Current
  • Examine process for variation such as waste, quality, efficiency, effectiveness, productivity and analyze business problems, identifying root causes and developing robust solutions.
  • Interpret client's operational, quality and financial data, engineering drawings, diagrams, value stream mapping and confers with client's operators, supervisors and managers, vendors, or other client staff to determine throughput, quality and reliability standards
  • Change behaviors through daily side by side coaching for sustainable results through implementation of proven management operating system
  • Develop and implement strategic project plans to meet business objectives and facilitate workshops to collect project requirements and user feedback

Project Manager / Process Analyst

CJ Logistics America
Des Plaines, IL
09.2019 - 05.2022

Managed enterprise-level and individual business integration projects:

  • Distribution Center Start-Ups (Building, Regulatory, IT Hardware & Software, Process, Staffing, Operations)
  • Distribution Center System Implementations and Conversions (legacy system to Blue Yonder)
  • Process Analysis, Development, and Change
  • Operational Analysis, Ops Excellence Initiatives, and Solutioning

Business Process, Training & Development SME

iGROUPone LLC
Lowell, IN
01.2009 - 09.2019

Small business solutions provider, enhanced and grew business through education, development and implementation of training, operations, and quality programs.

  • Provided consultative sales, quality control and management system analysis/evaluation, development, and implementation.
  • Provided process analysis/evaluation, development, and implementation.
  • Organizational leadership evaluation and development.

Director of Operations

Southshore Companies
St. Joseph, MI
10.2007 - 12.2008

Regional 3PL with more than 1 million square feet of multi-client distribution centers specializing in automotive & food product.

  • Led all transportation, warehousing, and distribution operations – Hartford, Connecticut; Dayton, Ohio; Elkhart, Indiana; and Saint Joseph, Michigan.

Distribution Center Manager

Kuehne+Nagel
Jersey City, NJ
12.2004 - 09.2007

Global contract logistics company.

  • Led two multi-client pharmaceutical / food grade facilities in Chicago market: 371,000 square foot Midwest regional DC and a 238,000 square foot Midwest regional DC.

General Manager

DHL Supply Chain
Westerville, OH
10.2000 - 08.2004

Global supply chain management company.

  • Led operations for three facilities: 560,000 square foot Midwest regional dry DC in Aurora, Illinois, operated for Kraft Foods; 144,000 square foot high-bay refrigerated regional DC in Dayton, Ohio operated for Hormel Foods; 230 door cross-dock facility for The Home Depot in Hillside, Illinois.

Operations Manager

Kmart Distribution
Manteno, IL
05.1998 - 10.2000

Mass merchandising retailer.

  • Led 2nd shift operations at a 1.2 million square foot regional DC with 11 miles of conveyors, and 1,800 employees on site.

Education

Ed. D. - Transformative Leadership

University of New England, Biddeford, ME

M.S. - Strategic Leadership

University of Mary, Bismarck, ND

Skills

  • Account Management & Business Development
  • Coaching, Leadership, Mentoring, Team Building
  • Distribution Center, Transportation & Warehouse Operations: Ambient, Refrigerated, Frozen, Cross-Dock
  • Education, Instruction & Training
  • Multi-Site & Multi-million Dollar P&L/Budget Oversight & Management
  • Policy Analysis, Development, Revision
  • Quality Control, Continuous & Process Improvement: ISO, Six Sigma
  • Safety, Health, & Environmental: AIB, DOT, EPA, FDA, GMP, HACCP, HAZMAT, OSHA, PPE, PSM, RMP, SQF, USDA

Systems & Software

Learning Management Systems (LMS): 

  • Blackboard, Brightspace / D2L, Canvas

Microsoft: 

  • Access, Excel, PowerPoint, Visio, Word

Project Management: 

  • Jira /Trello, Microsoft Project, SmartSheet

Warehouse & Transportation Management Systems (WMS / TMS): 

  • Blue Yonder/JDA/Red Prairie, MercuryGate, OmniTracs, PC Miler

Accomplishments

Operations Management

•Successfully managed dedicated, multi-client, and multi-site distribution, transportation, and warehousing operations with multi-million dollar inventory comprised of up to 40,000 SKUs.

•Exceeded budget expectations and achieved monthly and annual bottom line profit through improved operational performance.

•Revamped shift structure by targeting labor-hours to projected workload, resulting in improved customer service level and significant reduction in overtime hours.

Process Improvement

•Developed, standardized, and implemented all operational and relative administrative functions.

•Quality program development, implementation, and subsequent ISO registration.

Cost Management

•Increased cost-effectiveness through compliance enforcement and implementation of rigorous quality control system.

•Managed multi-million dollar and multi-site budgets and P/L.

Affiliations

ASQ (American Society for Quality)

CSCMP (Council of Supply Chain Management Professionals)

WERC (Warehouse Education and Research Council)

Additional Information

Adjunct Professor

College of Graduate and Professional Studies

University of New England

Faculty member for the Doctor of Education program at the university's College of Graduate and Professional Studies. Currently teaching:

  • EDU 811: Diagnosing Organizational Dynamics


Adjunct Professor

School of Business

Robert Morris University

Faculty member for the undergraduate School of Business. Taught:

  • BPS 340: Role of the Professional in Society
  • MGT 400: Operations Management
  • MGT 285: Small Business Management / Entrepreneurship

Timeline

Project Manager / SME - USC Consulting Group
05.2022 - Current
Project Manager / Process Analyst - CJ Logistics America
09.2019 - 05.2022
Business Process, Training & Development SME - iGROUPone LLC
01.2009 - 09.2019
Director of Operations - Southshore Companies
10.2007 - 12.2008
Distribution Center Manager - Kuehne+Nagel
12.2004 - 09.2007
General Manager - DHL Supply Chain
10.2000 - 08.2004
Operations Manager - Kmart Distribution
05.1998 - 10.2000
University of New England - Ed. D., Transformative Leadership
University of Mary - M.S., Strategic Leadership
Blake CliffordEducation