A social service professional in the role of Child Protective Specialist. Further developing skills in the area social welfare for over year and half following the completion of a bachelor’s degree in the study of anthropology. Demonstrating expertise in investigating concerns for safety with intent of resolution. Strong ability to research and connect families to resources necessary to support families in society.
Overview
9
9
years of professional experience
Work History
Child Protective Specialist
Administration For Children's Services
New York, NY
08.2022 - Current
Coordinated with schools, medical providers, law enforcement agencies to ensure holistic approach to each child's care plan.
Collaborated with multidisciplinary teams to develop effective intervention strategies for at-risk children.
Prepared legal documentation in support court reports
Testified family court proceedings, effectively presenting findings from investigations to inform legal decisions.
Advocated for children's best interests during team meetings, influencing key decisions about their future placements or services needed.
Referred families both children and parents to resources designated areas of need.
Collaborated mental health professionals to accurately support families in receiving support in areas of need.
Maintain records of investigation both agency software and physical files.
Conducted no less than 8-12 investigations per 60 day period.
Provided support and resources to families in crisis, promoting positive outcomes for children involved
Assessed family needs and connected them with appropriate community services, enhancing overall wellbeing
Outreach Specialist
Private Industry Council
Boston, MA
09.2019 - 03.2020
Recruited young adults (18-24) for career coaching/job training, employment services, and educational re-engagement.
Maintained case enrollment records for all recruited participants both physical and static (handwritten ledger and software: Excel and Epic).
Monitored progress post re-engagement.
Assisted program participants in successfully applying for grants, scholarships, internships, employment, housing application etc.
Connected qualified applicants and family members with government funded resources.
Presented programmatic statistics in bi-weekly meetings to stake holders ensuring program success.
Trained students on professional development (resume, cover letter, and interview etiquette).
Researched demographic information about target population in areas of employment, education, and training, and resources.
Utilized contact methods such as canvasing, community/ school tabling, calling, emailing, and mailers to reach target population.
Promoted program at job fairs and industry conferences.
Adhered to deadlines for program objectives.
Administrative Assistant
HEDIS Review, Blue Cross Blue Shield
Quincy , MA
01.2017 - 06.2017
Record procurement: corresponded with physicians and practices via email, phone, or fax regarding associated patient/ policy holder.
Record management both physical and software based.
Data Entry: Entered information derived from patient/ physician into BCBS system (1,000+).
Adhered to deadlines and specific instructions (This review is specific in task requirement and procurement method).
Performed various quality-control records received.
Created and presented that provided insight on record procurement success.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Trained physician’s office's on how to locate and deliver information pertinent to review.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
Occupancy Fellow/Intern
Chelsea Housing Authority
Chelsea, MA
01.2016 - 06.2016
Assisted applicants with housing application process.
Maintained records for each applicant for applicants both in handwritten and online via Epic.
Assisted applicants in obtaining deliverables required housing application and public assistance.
Assisted applicants obtaining deliverables required housing application and public assistance.
Reviewed applications in contrast to housing policy (qualifying or disqualifying).
Maintained applications for both federal and state programs (1,000+).
Maintained files for current tenants in both federal and state programs (1,000+).
Corresponded with applicant requests daily (numeric placement, qualifying factors/ lack thereof).
Updated tenants and applicants with pertinent changes to federal/ state programs (personal, amendments, HUD).
Consulted with colleagues within different departments within housing authority daily.
Weekly meetings with directors to update housing applicant statistics and develop objectives for 90-day outlook.
Lab Consultant
Healey Library
Boston, MA
11.2014 - 05.2015
Computer lab/Help desk essentials
Monitored users (student/ staff) labs
Logged daily statistics (Users, PC functions, Tickets) categorically
Assisted disabled students with computer need in (ALC) adaptive learning center.
System/Intranet Migrations 500+ PC's and MAC's both software and hardware.
Fielded user requests.
Provided quotes for services.
Troubleshot complex technical issues related to lab instruments, preventing delays in ongoing experiments.
Education
Bachelor of Arts - Anthropology
University of Massachusetts, Boston
Boston, MA
08.2021
Skills
Quick adherence to new software
Proficient in entire Microsoft Office Suite Word, Excel, VISIO, and PowerPoint
Best Practice Coach/Child and Family Specialist at Administration For Children's ServicesBest Practice Coach/Child and Family Specialist at Administration For Children's Services
Material Processing & Conservation Assistant at The City College of New YorkMaterial Processing & Conservation Assistant at The City College of New York