BLAKELY DONNELLY
South Boston,VA
Summary
Dynamic communications professional with a proven track record at Sentara, excelling in crisis management and customer service. Adept at multitasking and problem-solving, I have successfully streamlined information sharing processes and enhanced customer experiences, demonstrating strong teamwork and attention to detail in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Communications Assistant
Sentara
07.2018 - Current
- Collaborated with colleagues to streamline information sharing processes.
- Handled routine inquiries from customers via email or phone calls promptly while demonstrating excellent customer service skills.
- Managed multiple competing priorities simultaneously within tight deadlines without sacrificing attention to detail or quality.
Sales Associate
Kangaroo Express
03.2014 - 01.2018
- Drove sales growth through exceptional customer service and product knowledge.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock for customer demand.
- Trained new associates on company policies and effective sales techniques.
Assembly Line Production Worker
Caterpillar
09.2007 - 02.2014
- Operated assembly line machinery to ensure efficient production flow.
- Inspected products for quality assurance and adherence to specifications.
- Collaborated with team members to optimize workflow and minimize downtime.
- Trained new employees on safety protocols and operational procedures.
- Maintained a clean and organized work environment to promote safety standards.
Education
No Degree - Medical Assistance
Med Certs
Online05-2026
High School Diploma -
Hopewell High School
Hopewell, VA06-1983
Skills
- Crisis communications
- Strong editing
- Crisis management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
Timeline
Communications Assistant
Sentara
07.2018 - Current
Sales Associate
Kangaroo Express
03.2014 - 01.2018
Assembly Line Production Worker
Caterpillar
09.2007 - 02.2014
No Degree - Medical Assistance
Med Certs
High School Diploma -
Hopewell High School
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