Rachel Livesay
Colcord,OK
Summary
Results-driven professional with over 9 years of experience in quality assurance and food safety within the poultry industry. Demonstrated expertise in HACCP coordination, regulatory compliance, and process improvement. Proven track record in leading teams, managing audits, and optimizing plant operations. Strong background in customer service and management with a focus on delivering exceptional results under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HACCP Coordinator / Senior Supervisor
Tyson Foods Inc.
Springdale, AR
12.2021 - Current
- Lead and mentor a team of supervisors and QA staff, enhancing training programs and ensuring adherence to HACCP protocols
- Oversee the development and implementation of HACCP plans, including updates to CCPs, SSOPs, SPS, and hazard analysis worksheets
- Ensure compliance with USDA regulations and address non-compliance issues
- Manage plant validation programs and oversee audits including BRC, Animal Welfare, and Food Defense
- Utilize EIM, SAP, and LIMS systems to monitor and improve process efficiencies.
FSQA Supervisor
Tyson Foods Inc.
Springdale, AR
12.2020 - 11.2021
- Supervised QA team, supporting process flow from harvest to ready-to-eat poultry production
- Coordinated daily quality and HACCP needs, ensuring compliance with Tyson policies and regulatory standards
- Generated and analyzed reports on foreign materials, customer complaints, and product holds, utilizing Excel and formal documentation.
FSQA Associate
Tyson Foods Inc.
Springdale, AR
06.2020 - 11.2020
- Gained hands-on experience in quality assurance across all production stages, including harvest and ready-to-eat processing
- Conducted problem-solving and investigations in a fast-paced environment, ensuring compliance with regulatory and legal standards
- Assisted in performing hourly quality assessments and paperwork verification.
Customer Service Manager
Walmart
Wichita, KS
11.2014 - 06.2020
- Managed daily operations and supervised associates to enhance customer satisfaction
- Developed and implemented new floor procedures and processes, improving inventory management and merchandising
- Provided exceptional customer service and maintained calm under pressure, ensuring effective communication and problem resolution.
Education
Bachelor of Science in Animal Science - Pre-Vet Medicine
Oklahoma State University
Stillwater, OK12.2019
Skills
- HACCP Planning and Compliance
- Quality Assurance and Control
- Regulatory Compliance (USDA, BRC, etc)
- Process Improvement and Efficiency
- Team Leadership and Training
- Data Analysis and Reporting
- EIM, SAP, and LIMS Systems
- Documentation and Recordkeeping
- Decontamination procedures
- Facility Inspection
- Cross-Functional Teamwork
- Employee Training and Development
- Corrective Action Planning
- Strong communication abilities
- Process improvement strategies
Certification
Basic HACCP Certification - Safe Food Manufacturing, 2022
Professional Development
Ongoing participation in industry webinars and training to stay current with food safety regulations and quality assurance best practices.
Timeline
HACCP Coordinator / Senior Supervisor
Tyson Foods Inc.
12.2021 - Current
FSQA Supervisor
Tyson Foods Inc.
12.2020 - 11.2021
FSQA Associate
Tyson Foods Inc.
06.2020 - 11.2020
Customer Service Manager
Walmart
11.2014 - 06.2020
Bachelor of Science in Animal Science - Pre-Vet Medicine
Oklahoma State University
Basic HACCP Certification - Safe Food Manufacturing, 2022
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