Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
7
7
years of professional experience
Work History
Server
Da Francesco's Italian Restaurant
08.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
The Great Baraboo
06.2023 - 08.2024
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Inspected dishes and utensils for cleanliness.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Too Ra Loo
11.2022 - 05.2023
Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
Jotted down customer orders and promptly delivered food and drinks
Delivered customer checks and securely processed credit card or cash payments
Memorized menu to help diners make informed meal choices
Monitored food and beverage levels to satisfy customer needs
Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
Server
Brio Italian Grille
05.2022 - 10.2022
Serve guest and guide them through the menu
Be kind and respectful to everyone
Handle food and drinks safely
Ensure everyone enjoys their dining experience
Upsell as much as possible.
Server
The Great Baraboo
08.2021 - 03.2022
Jotted down customer orders and promptly delivered food and drinks
Memorized menu to help diners make informed meal choices
Informed kitchen of special dietary needs or requests, delivering personalized meal options
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Greeted and accommodated guests, building positive experience from first interaction
Removed dishes and glasses from tables or counters to take to kitchen for cleaning
Memorized frequent customer preferences to build relationships and loyalty
Checked on guests to verify satisfaction with each course
Prepared checks to itemize and total meal costs and sales taxes.
Server
California Pizza Kitchen
02.2019 - 07.2021
Prioritized multiple tasks in dynamic environment and stayed calm and composed
Guide guest through the menu
Answer any questions a guest may have
Upsell as much as possible
Be kind to everyone no matter the situation
Maintained knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
Education
High School Diploma -
Chippewa Valley
Associate In Arts -
Early College Program
Skills
Very patient
Exceptional customer service
High volume dining
Reliable and responsible
Team collaboration
Task prioritization
Multitasking and organization
Positive and professional
Plans ahead
Strong work ethic
Contact
Server, Too Ra Loo, Rochester, Michigan
Server, Brio Italian Grille, Clinton, Michigan
Server, The Great Baraboo, Clinton, Michigan
Server, California Pizza Kitchen, Clinton, Michigan