Blanca Aguirre
Perris ,CA
Summary
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Optometrist Assistant/Receptionist
Dr. Vargas
Perris , CA
08.2018 - 08.2022
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated effectively with optometrists regarding patient needs or concerns.
- Provided assistance with fitting frames for eyeglasses or contacts lenses.
- Instructed patients on the proper use of eyeglasses and contact lenses.
- Explained how to properly insert, remove and care for contact lenses.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Managed daily operations within the office including ordering supplies, processing paperwork, answering phones.
Optometrist Assistant
Cal Eye Pros
Menifee , CA
08.2015 - 05.2018
- Verified insurance coverage and collected payments from patients or other third-party payers.
- Explained how to properly insert, remove and care for contact lenses.
- Provided assistance with fitting frames for eyeglasses or contacts lenses.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Ordered optical supplies, maintained inventory levels and restocked shelves as needed.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Answered calls per shift to assist with customer questions and concerns.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Scheduled and confirmed appointments.
Optometry Receptionist
Dr. Bruce Frimtzis
Escondido, CA
12.2013 - 05.2015
- Answered incoming calls, responded to inquiries, and directed calls appropriately.
- Scheduled and confirmed patient appointments and consultations.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Performed data entry of patient information into electronic health record systems.
- Completed relevant insurance and other claim forms.
- Collected payments from patients for services rendered.
- Verified patient eligibility and benefits through online portals or by phone.
- Ordered contact lenses and other supplies as needed.
- Performed general office duties including faxing, photocopying, filing.
- Coordinated with outside vendors when necessary.
- Assisted with customer requests and answered questions to improve satisfaction.
Receptionist
Chiropractic Office
Temecula, CA
05.2010 - 08.2013
- Scheduled appointments for clients, customers, and other visitors.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Cashier
Target
Temecula, CA
10.2008 - 02.2010
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Fallbrook High School
Fallbrook, CA06-2005
Some College (No Degree) - Medical Insurance Billing
Mt San Jacinto College
San Jacinto, CASkills
- Patient Recordkeeping
- Patient Testing
- Insurance Verification
- Appointment Scheduling
- Insurance Processing
- Paperwork Management
- Insurance Billing
- Call Handling
- Computer Proficiency
Languages
Spanish
Native/ Bilingual
Certification
- Typing Certificate
Affiliations
- Volunteer Church
- Volunteer Kids School
References
References available upon request.
Timeline
Optometrist Assistant/Receptionist
Dr. Vargas
08.2018 - 08.2022
Optometrist Assistant
Cal Eye Pros
08.2015 - 05.2018
Optometry Receptionist
Dr. Bruce Frimtzis
12.2013 - 05.2015
Receptionist
Chiropractic Office
05.2010 - 08.2013
Cashier
Target
10.2008 - 02.2010
High School Diploma -
Fallbrook High School
Some College (No Degree) - Medical Insurance Billing
Mt San Jacinto College
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