Blanca Andraka

• Manage and file timecards by job and employee to ensure accurate payroll processing.

• Onboard and offboard employees, ensuring all necessary documentation is completed.

• Update and maintain employee records in the HR system, including contact details and job status.

• Assist with job costing by tracking employee work hours and distributing checks.

• Answer phone calls and direct inquiries to appropriate departments.

• Distribute incoming mail and handle employment verification requests.

• Enter employee data into QuickBooks and assist with general administrative tasks.

• Perform standard receptionist duties, including managing office supplies and maintaining a welcoming environment.

• Provide attentive and friendly service to customers in a fast-paced restaurant environment.
• Greet guests, present menus, and take orders while ensuring customer satisfaction.
• Upsell items, inculding food and drinkt, to maximum sales and ehance the guest experience.
• Deliver food and beverages in a timely manner, ensuring accuracy and presentation.
• Manage cash register and process payments efficiently, handling both cash and credit transactions.
• Collaborate with kitchen and bar staff to ensure smooth operations and customer request are met.

• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Monitored safety of guests in and around swimming pool.
• Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
• Attentively monitored swimmers to identify distress.
• Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
• Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.