Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blanca Barajas

1269 Sunup Dr,CA

Summary

Proven track record in enhancing customer satisfaction and streamlining warehouse operations, as demonstrated at Farmers Insurance Agency. Skilled in office administration and customer service, adept at handling high-volume phone inquiries with professionalism. Achieved significant improvements in order accuracy and efficiency through meticulous organization and effective communication. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

10
10
years of professional experience

Work History

Secretary

Farmers Insurance Agency
03.2023 - 11.2023
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.

Selector

Dole
04.2019 - 06.2021
  • Completed daily orders with expert picking and packing of shipments.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
  • Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.

Merchandise Selector

Saint Vincent De Paul
01.2017 - 01.2019
  • Achieved on-time delivery of orders by prioritizing tasks based on shipping schedules and deadlines.
  • Increased pick rate consistency by maintaining an organized workstation and following established procedures.
  • Contributed to a safe work environment by identifying potential hazards and promptly addressing them.
  • Promoted excellent customer service by consistently meeting or exceeding quality standards in merchandise selection.
  • Streamlined the picking process for faster order fulfillment through effective communication and teamwork.

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  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Performed data entry and completed proper paperwork.

Selector

White Oak
02.2016 - 02.2017
  • Completed daily orders with expert picking and packing of shipments.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Supported continuous improvement efforts through participation in cross-functional teams focused on enhancing overall operational efficiency.

Sales Representative

Forte Yogurt
02.2014 - 02.2015
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Education

GED -

Merced High School
Merced, CA
06.2011

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Multi-Line Phone Systems
  • Supply Restocking
  • Supply Ordering
  • Fast Learner
  • Multitasking and Time Management
  • Customer relations and communications
  • High Volume Phone Inquiries
  • Multi-line phone proficiency

Timeline

Secretary

Farmers Insurance Agency
03.2023 - 11.2023

Selector

Dole
04.2019 - 06.2021

Merchandise Selector

Saint Vincent De Paul
01.2017 - 01.2019

Selector

White Oak
02.2016 - 02.2017

Sales Representative

Forte Yogurt
02.2014 - 02.2015

GED -

Merced High School
Blanca Barajas