Blanca Cardiel
Pomona,CA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
11
11
years of professional experience
Work History
Material Handler
Lulus
04.2024 - 09.2024
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Material Handler
GXO Logistics
10.2023 - 03.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
Troubleshooting Clerk
GXO Logistics
08.2021 - 01.2022
- Updated records.
- Fixed dimensions of products.
- Identified damages or missing items.
- Processed sales transactions to prevent long customer wait times.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Organized computer-based information to minimize errors.
Lead
Tyson Foods
09.2013 - 12.2019
- Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
- Fostered positive employee relationships through effective communication, training and development coaching.
- Delegated daily tasks to team members to optimize group productivity.
- Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
- Offered constructive criticism regarding quality assurance on team phone calls.
- Identified areas of applications for regression testing following software updates, system changes or functionality changes to avoid unnecessary downtime and recoding.
- Organized and prioritized incoming work orders, optimizing team workflows and resources to handle dynamic demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
- Assembled complex components after careful review of project specifications and directions.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Coordinated ongoing performance assurance for software applications and automated performance test scripts.
- Performed various troubleshooting tasks to address assembly issues.
- Promoted product quality by closely inspecting items and working with team members to correct deficiencies.
- Evaluated employee performance, identified areas of improvement and communicated plans to employees.
- Met with stakeholders, contractor product teams and customers throughout system development life cycle.
- Formed dynamic team of software engineers to implement tiger team approach to critical issues affecting production.
- Developed and monitored weekly staff schedules.
- Integrated process improvements to increase overall workflow.
- Optimized staffing levels with strategic scheduling and task delegation.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Moved supplies and finished products using forklifts and overhead cranes.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Monitored team progress and enforced deadlines.
- Interviewed, hired and trained new quality customer service representatives.
- Optimized project development and roll-out through in-depth technical research and analysis of risk-reward scenarios.
Skills
- Production monitoring
- Quality control
- Resource Allocation
- Workplace safety
- Training
- Team Supervision
- Quality Improvement
- Safety
- Issue resolution
- Ability to analyze reports
- Experience in leadership
- Improvement plan knowledge
- Project planning
Timeline
Material Handler
Lulus
04.2024 - 09.2024
Material Handler
GXO Logistics
10.2023 - 03.2024
Troubleshooting Clerk
GXO Logistics
08.2021 - 01.2022
Lead
Tyson Foods
09.2013 - 12.2019